You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $140,000.00 - $155,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
tiered medical plans - cigna or kaiser
Chiropractic and acupuncture
long term disability
tiered ppo dental plans
voluntary supplemental medical plans
Vision
Paid holidays
Employee assistance program
pto and sick pay
Flexible Spending Account (FSA)
401K matching program
Life and AD&D insurance
Pre-Tax Commuter and Parking Benefits
Job Description
Hotel Zoe is a distinguished boutique hotel located in the vibrant Fisherman’s Wharf area of San Francisco. Known for its unbeatable location, award-winning service, and outstanding cuisine, Hotel Zoe is a premier destination for travelers seeking a sophisticated and whimsical experience that combines comfort with exceptional hospitality. As a proud member of the EOS Hospitality Group, the hotel embraces core values such as Shared Accountability, Humility and Kindness, Creative Problem Solving, Collaboration and Community, and a commitment to Doing Well and Doing Good. These values drive the culture and service standards at Hotel Zoe, ensuring every guest enjoys a unique... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- Minimum of 5 years progressive leadership experience in the Rooms Division or similar role in a luxury or boutique hotel
- Proven experience driving guest satisfaction and operational excellence
- Strong leadership and communication skills
- Proficient with hotel management systems and Microsoft Office Suite
- Ability to work varying schedules including weekends and holidays
- Commitment to maintaining brand standards and compliance with safety regulations
Job Qualifications
- Bachelor’s degree in hospitality management or related field (preferred)
- Minimum of 5 years of progressive leadership experience in the Rooms Division or similar role in a luxury or boutique hotel setting
- Proven track record of driving guest satisfaction and operational success
- Exceptional leadership, communication, and organizational skills
- Proficiency in hotel management systems and Microsoft Office Suite
- Passion for delivering personalized service in a sophisticated environment
Job Duties
- Ensure every guest enjoys a seamless and luxurious stay by implementing and maintaining superior service standards
- Monitor guest feedback channels and respond proactively to address concerns or enhance experiences
- Collaborate with other departments to create personalized experiences that align with the hotel's sophisticated hideaway concept
- Oversee all aspects of Front Office, Housekeeping, and Guest Services operations
- Develop and implement strategic initiatives to optimize operational efficiency, occupancy, and revenue
- Manage budgets, control costs, and ensure financial goals for the Rooms Division are achieved
- Support Pescatore Restaurant and Engineering department as needed
- Recruit, train, and mentor a dedicated team committed to delivering world-class service
- Foster a culture of collaboration, empowerment, and continuous improvement within the Rooms Division
- Conduct regular performance reviews and provide constructive feedback to ensure team growth and satisfaction
- Uphold and enhance Hotel Zoe’s brand as a sophisticated retreat in Fisherman’s Wharf
- Serve as an ambassador for the hotel, building strong relationships with guests, staff, and the local community
- Ensure all Rooms Division operations comply with hotel policies, local regulations, and safety standards
- Maintain a pristine and welcoming environment in all guest areas
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: