Director of Meetings and Special Event Planning

The Ritz-Carlton Philadelphia is part of the prestigious Ritz-Carlton brand, known globally for setting the highest standards in luxury hospitality and exceptional guest experiences. Located in the heart of Philadelphia at 10 Avenue of the Arts, this elite hotel offers world-class accommodations, impeccable service, and an environment that fosters creativity, professionalism, and personal growth. As a leading luxury hotel, The Ritz-Carlton Philadelphia prides itself on delivering the renowned "Gold Standards," which include the Employee Promise, Credo, and Service Values. These standards not only define the service excellence expected but also build a unique culture where every associate is empowered to provide thoughtful and gracious hospitality to guests. With a strong commitment to diversity, equality, and inclusivity, The Ritz-Carlton is an equal opportunity employer that values the unique backgrounds and talents of its associates to create an enriching workplace.

The open position is for a full-time Management role in the Meetings and Special Events division. The role is based on-site and is critical in leading the strategic and operational aspects of all event management activities within the property. The successful candidate will be responsible for overseeing the seamless execution of all property events, ensuring smooth communication and operational turnover between sales and operations teams. At an annual salary range of $90,000 to $120,000 and eligibility for bonuses, this role is highly significant within the department for driving profitability, employee satisfaction, and exceptional service delivery.

This position requires a dynamic leader who can develop and implement innovative event management strategies aligned with the overall business goals of the company. The candidate will lead a team that manages the planning, budgeting, execution, and follow-up of meetings, conferences, conventions, and special events hosted at The Ritz-Carlton Philadelphia. They will ensure that event spaces are maintained to luxury standards and oversee inventory and vendor relationships to enhance the event experience and maximize revenue. Equally important is the role’s focus on employee development and accountability, ensuring that the team delivers the brand's promise with consistency and excellence.

Furthermore, this leader is entrusted with managing profitability by supporting the annual Meetings and Special Events Marketing Plan and encouraging creative risk-taking to generate additional revenue opportunities. The role encompasses conducting daily operational reviews, maintaining compliance with regulatory requirements, and fostering ongoing communication to support smooth event operations. By promoting a culture of teamwork, accountability, and service excellence, the successful candidate will contribute to The Ritz-Carlton's reputation as a premier luxury hospitality brand and ensure that every guest's experience is memorable long after their stay.