Director of Housekeeping, Tenaya Lodge at Yosemite (Fish Camp, CA)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,304.00 - $88,400.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts

Job Description

Delaware North Parks and Resorts is a globally recognized hospitality and food service company with over 100 years of history, renowned for delivering exceptional guest experiences across various iconic locations including national parks, sports arenas, casinos, and resorts. The company offers a wide array of career opportunities in hospitality, focusing on creating memorable moments for guests while fostering growth and development for its employees. Delaware North's commitment to valuing its team members is evident through comprehensive benefits, career advancement programs, and a supportive, inclusive work environment. Its subsidiary, Tenaya Lodge at Yosemite, stands as a premier 4-diamond resort located just outside the south entrance of Yosemite National Park in Fish Camp, California. This resort is well-known for its stunning natural surroundings featuring towering trees and majestic granite peaks, providing guests a unique blend of rustic charm and modern luxury. Tenaya Lodge also includes Waybound, a nearby enclave of modern cabins and cottages designed to offer private retreats with full access to resort amenities, appealing to visitors looking for an immersive outdoor experience with comfort and style.

The Executive Housekeeper role at Tenaya Lodge represents a dynamic leadership opportunity within this highly regarded resort. This position requires guiding a dedicated housekeeping team to maintain impeccable cleanliness, sanitation, and readiness throughout the property to ensure guests’ comfort and satisfaction. This role is not only about managing daily housekeeping operations but also encompasses strategic responsibilities such as staff hiring, training, and performance management, inventory control, budget oversight, and compliance with safety standards. It promises a fast-paced work environment that demands attention to detail, strong organizational skills, and the ability to balance operational efficiency with guest experience excellence. This full-time position offers an anticipated base salary between $70,304 and $88,400 per year, complemented by an annual bonus plan based on individual, company, and location performance or a role-based uncapped sales incentive plan. The company also provides relocation assistance and temporary housing for candidates moving to the area, emphasizing its investment in attracting top talent.

For professionals with at least five years of management experience and a passion for hospitality, this role provides an excellent pathway for career growth within Delaware North’s expansive network. The Executive Housekeeper will be integral to upholding the resort’s 4-diamond standards through proactive housekeeping inspections and managing resources effectively. The position also requires a valid driver’s license and the ability to operate company vehicles on property, underscoring the hands-on nature of the job.

Tenaya Lodge offers more than just a place to work; it delivers an opportunity to be part of a legacy of hospitality shaped by nature and excellence. Team members enjoy comprehensive medical, dental, and vision insurance, company-matched 401(k) plans, paid vacation and parental leave, tuition and certification reimbursements, and generous discounts across its hotel and resort portfolio. By joining Delaware North, employees step into a culture where career advancement is supported, diversity is celebrated, and guest experiences are prioritized. This is a unique chance to thrive in a scenic environment, surrounded by some of California’s most iconic landscapes, while contributing meaningfully to a world-class hospitality experience.

Job Requirements

  • Must be at least 21 years of age
  • At least five years of experience managing a team
  • Working knowledge of various cleaning utensils dryers washers tools fixtures and cleaning solvents
  • Knowledge of how to use Material Safety Data Sheets for cleaning solvents
  • Must possess a valid driver's license

Job Qualifications

  • At least five years of experience managing a team
  • Working knowledge of various cleaning utensils dryers washers tools fixtures and cleaning solvents
  • Knowledge of how to use Material Safety Data Sheets for cleaning solvents
  • Must possess a valid driver's license
  • No degree required

Job Duties

  • Lead and manage a team of housekeepers including hiring training scheduling and performance management and evaluation
  • Maintain an inventory of supplies order and distribute supplies and equipment
  • Ensure that all reports orders and projects are completed
  • Monitor and control expenses and payroll while ensuring proper resources are in place
  • Conduct housekeeping inspections and take corrective action as needed
  • Ability to drive company vehicles throughout the property

Job Criteria

Experience

Expert Level (7+ years)


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