Director of Housekeeping - Signia by Hilton Indianapolis

Hilton is a globally renowned hospitality company that has set the standard for excellence in the hotel industry for decades. With a rich legacy of welcoming over 3 billion guests worldwide, Hilton is recognized not only for its outstanding guest experiences but also for fostering an exceptional workplace culture. The company is celebrated for its commitment to the core values of hospitality, integrity, leadership, teamwork, ownership, and a relentless focus on delivering perfection in every moment. Hilton's portfolio hosts a wide array of world-class brands, all aimed at providing guests with memorable, high-quality stays that consistently exceed expectations. As a multiple-time honoree on the World's Best Workplaces list by Great Place to Work and Fortune, Hilton continues to raise the bar for both guest service excellence and employee satisfaction in the hospitality industry.

Joining Hilton means becoming part of a team that is dedicated to making each guest’s stay a shining experience filled with warmth and care. The Director of Housekeeping role is a pivotal position within the hotel’s operational framework, leading the housekeeping department to maintain and exceed the highest standards of cleanliness, service, and safety. This leadership role involves comprehensive management responsibilities, from budgeting and forecasting to inventory control and policy execution. Beyond operational supervision, the Director of Housekeeping collaborates closely with different departments, particularly Property Operations, to implement improvement projects and capital enhancements, ensuring that the facilities remain top-notch and fully compliant with health and safety regulations.

This role demands a dynamic leader who not only manages the day-to-day housekeeping functions but also fosters a motivated, high-performing team. The Director of Housekeeping drives team engagement and retention by implementing strategic performance management and professional development programs, while also recognizing and rewarding excellence among staff members. Their leadership directly impacts guest satisfaction, employee morale, and the overall reputation of the hotel.

At Hilton, the role is grounded in the company’s enduring values of hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency and discipline known as the "Now" mentality. These values guide the Director of Housekeeping in making decisions and leading initiatives that reflect Hilton’s dedication to quality and excellence.

The position offers an opportunity to join an award-winning company culture that supports career growth and development, ensuring team members thrive and feel valued. Hilton’s approach to workplace culture includes supportive leadership, opportunities for career advancement, and a collaborative environment where employees can contribute meaningfully. If you are passionate about hospitality and eager to play a key leadership role in a highly respected global hotel brand, the Director of Housekeeping position at Hilton offers an inspiring and rewarding career path where every day you brighten someone’s day and make their stay unforgettable.