Director of Housekeeping

Delaware North Parks and Resorts is a renowned hospitality company with over a century of legacy, recognized globally for providing exceptional guest experiences in various iconic locations. The company prides itself on its commitment to nurturing personal and professional growth among its team members, fostering a culture of inclusivity, innovation, and excellence. Delaware North operates in diverse environments, including sports arenas, national parks, casinos, hotels, and restaurants, offering a unique blend of opportunities for career advancement and skill development. The company emphasizes its family-owned values, promoting a supportive and dynamic workplace where employees are valued and empowered to succeed. At the heart of Delaware North's operations is a dedication to creating memorable moments for guests while ensuring a rewarding and fulfilling work environment for its staff. The company supports its employees with competitive salaries, comprehensive benefits, and various programs aimed at enhancing their well-being and professional growth. For more information about their benefits, one can visit their careers page, highlighting their commitment to team member satisfaction and development.

Tenaya Lodge at Yosemite, situated just outside the south entrance of Yosemite National Park in Fish Camp, California, is a distinguished 4-diamond resort owned and operated by Delaware North. Set amid majestic trees and granite peaks, the resort offers a wealth of outdoor activities and natural beauty, creating an unparalleled experience for guests. In addition to the main lodge, Tenaya Lodge features Waybound, a nearby collection of modern cabins and cottages designed to provide a private and retreat-style stay while granting access to the lodge's amenities. This setting blends luxury with the tranquility of nature, making it a prime destination for travelers seeking both adventure and relaxation in one of California's most iconic locations. The resort upholds high standards of hospitality and cleanliness, essential to ensuring that every guest's experience is exceptional.

The Executive Housekeeper role at Tenaya Lodge involves leading a dedicated housekeeping team to maintain the resort's pristine condition. This leadership position requires managing daily operations, including hiring, training, scheduling, and overseeing performance evaluations, all aimed at delivering outstanding guest satisfaction through impeccable cleanliness and sanitation. The Executive Housekeeper ensures that the entire property, including guest rooms, public areas, and back-of-house spaces, meets the highest standards of hygiene and presentation. Responsibilities also include inventory management, ordering supplies, monitoring expenses and payroll, and conducting thorough inspections to guarantee quality control. This role demands a proactive approach to problem-solving and the ability to drive company vehicles around the property as needed. The position offers a fast-paced, dynamic work environment with opportunities for career growth within Delaware North's global operations.

Compensation for this full-time role ranges from $70,304 to $88,400 annually, with additional incentives such as an annual bonus plan based on company and individual performance or an uncapped sales incentive plan. Delaware North also offers special perks, including relocation assistance and temporary housing for eligible candidates, reflecting its commitment to supporting new team members through transitions. Working as an Executive Housekeeper at Tenaya Lodge provides a unique chance to be part of a hospitality experience that combines outdoor adventure with luxury, supported by a company with a long-standing global presence and a strong commitment to employee growth and satisfaction. This role promises both professional challenges and personal rewards for candidates passionate about leadership, hospitality, and maintaining excellence in guest services.