Job Overview
Employment Type
Full-time
Benefits
Complimentary well-balanced meals every shift
Hotel dining and entertainment discounts at Marcus Hotels & Resorts properties
Two for one movie ticket perks at Marcus Theatres
Competitive salary and performance bonus potential
Paid time off and paid holidays
Full benefits package including medical dental vision and life insurance after 30 days
401k with employer match and employee assistance program
Career growth opportunities within the Marcus portfolio
Job Description
Saint Kate - The Arts Hotel stands as a pioneering beacon of creativity and luxury in the heart of Milwaukee's vibrant Theater District. More than just a hotel, Saint Kate is a dynamic artistic hub where modern luxury intertwines with the bold expression of arts to create an immersive experience for every guest. As a distinguished member of the Marcus Hotels & Resorts family, Saint Kate boasts meticulously curated spaces that inspire and delight—from gallery-lined hallways showcasing local talent to uniquely designed guest rooms that emphasize both comfort and artistic flair. Recognized for its commitment to excellence, innovation, and inclusion,... Show More
Job Requirements
- High school diploma or equivalent
- 3-5 years of progressive leadership experience in housekeeping preferably in luxury or boutique hotels
- Proven ability to manage large teams and delegate tasks effectively
- Strong communication and organizational skills
- Proficiency with scheduling software and inventory management tools
- Knowledge of OSHA standards and workplace safety regulations
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- 3-5 years of progressive leadership experience in housekeeping preferably in a luxury or boutique hotel environment
- Proven ability to manage large teams delegate effectively and lead with empathy and clarity
- Strong organizational and communication skills with a sharp eye for detail and efficiency
- Experience with scheduling software inventory systems and housekeeping management tools
- Knowledge of OSHA standards and safety regulations
- A guest-first mentality with a passion for cleanliness hospitality and team development
- Ability to work a flexible schedule including weekends and holidays
Job Duties
- Lead and manage all housekeeping operations including guestrooms public areas laundry and back-of-house spaces
- Set and maintain high standards for cleanliness organization and service consistency
- Oversee staffing recruiting scheduling performance management and development of a large housekeeping and laundry team
- Partner with the Rooms Division Engineering and Front Office to ensure rooms are clean maintained and ready for guests on time
- Implement and monitor systems for quality control safety inventory and operational efficiency
- Forecast department needs based on occupancy events and business volume
- Manage budgets labor costs and supply ordering in line with financial goals
- Conduct inspections audits and ongoing training to uphold excellence in execution
- Foster a team culture that aligns with Saint Kate's values creativity service collaboration and inclusion
Job Location
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