Job Overview
Employment Type
Compensation
Benefits
Job Description
Worldmark Havasu Dunes Resort, located in scenic Lake Havasu City, Arizona, is a premier vacation destination known for its beautiful landscapes and exceptional guest experiences. The resort offers a tranquil and welcoming environment for travelers looking to enjoy a memorable getaway filled with both relaxation and recreational activities. Boasting high-quality accommodations and a commitment to guest satisfaction, Worldmark Havasu Dunes Resort is part of a respected network of hospitality providers dedicated to excellence in service and comfort. The resort prides itself on maintaining a clean, safe, and inviting atmosphere where guests feel valued and cared for throughout their stay. We...
Show MoreJob Requirements
- 3+ years of hospitality management experience
- High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
- Ability to work a flexible schedule that may include nights, weekends, and holidays
- Computer experience with word processing, spreadsheets, and various software
- Must be willing to relocate for promotion opportunities
Job Qualifications
- 3+ years of hospitality management experience
- High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
- Ability to work a flexible schedule that may include nights, weekends, and holidays
- Computer experience with word processing, spreadsheets, and various software
- Strong interpersonal and communication skills
- Customer service orientation with a focus on exceeding expectations
- Professionalism with a positive demeanor
- Decision-making and problem-solving abilities
- Ability to lead and develop teams effectively
Job Duties
- Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
- Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction
- Lead and manage team member recruiting, training, development, and assignments
- Perform daily inspections and assessments and coach and counsel team members
- Collaborate with resort and company leadership to set expectations and achieve goals
- Analyze data and make adjustments to meet facility, budget, and compliance goals
- Execute, maintain, and monitor quality control systems and budgets
Job Location
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