Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,300.00 - $72,100.00
Benefits
Paid time off (vacation and sick)
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Employee assistance program (EAP)
Career development and ongoing training
Job Description
Worldmark Havasu Dunes Resort, located in scenic Lake Havasu City, Arizona, is a premier vacation destination known for its beautiful landscapes and exceptional guest experiences. The resort offers a tranquil and welcoming environment for travelers looking to enjoy a memorable getaway filled with both relaxation and recreational activities. Boasting high-quality accommodations and a commitment to guest satisfaction, Worldmark Havasu Dunes Resort is part of a respected network of hospitality providers dedicated to excellence in service and comfort. The resort prides itself on maintaining a clean, safe, and inviting atmosphere where guests feel valued and cared for throughout their stay. We...
Show MoreJob Requirements
- 3+ years of hospitality management experience
- High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
- Ability to work a flexible schedule that may include nights, weekends, and holidays
- Computer experience with word processing, spreadsheets, and various software
- Must be willing to relocate for promotion opportunities
Job Qualifications
- 3+ years of hospitality management experience
- High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
- Ability to work a flexible schedule that may include nights, weekends, and holidays
- Computer experience with word processing, spreadsheets, and various software
- Strong interpersonal and communication skills
- Customer service orientation with a focus on exceeding expectations
- Professionalism with a positive demeanor
- Decision-making and problem-solving abilities
- Ability to lead and develop teams effectively
Job Duties
- Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
- Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction
- Lead and manage team member recruiting, training, development, and assignments
- Perform daily inspections and assessments and coach and counsel team members
- Collaborate with resort and company leadership to set expectations and achieve goals
- Analyze data and make adjustments to meet facility, budget, and compliance goals
- Execute, maintain, and monitor quality control systems and budgets
Job Location
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