Director of Housekeeping

Worldmark Havasu Dunes Resort is a premier destination located in the vibrant Lake Havasu City, AZ. As a renowned resort, Worldmark Havasu Dunes offers guests an exceptional experience filled with comfort, relaxation, and memorable getaways. Known for its commitment to quality service and upscale amenities, the resort provides a welcoming environment for travelers seeking a rejuvenating escape. With a strong focus on guest satisfaction and operational excellence, Worldmark Havasu Dunes Resort stands as a leader in the hospitality industry, continually enhancing its services to meet the evolving needs of its clientele. The resort fosters a culture of teamwork, respect, and professional growth, making it an ideal workplace for passionate hospitality professionals. The position available is for the Director of Housekeeping, also known as the Executive Housekeeper, at Worldmark Havasu Dunes Resort. This is a full-time salaried position with an annual pay rate of $65,000. The role requires relocation to Lake Havasu City, AZ, for the successful candidate, emphasizing the importance of commitment and flexibility. As the Director of Housekeeping, you will lead a dedicated and goal-oriented housekeeping team responsible for maintaining the cleanliness and comfort of the resort's accommodations. Your leadership will be vital in creating a productive and rewarding team environment that prioritizes guest satisfaction. The role demands a strategic, hands-on approach to managing housekeeping operations, collaborating with resort and company leadership to set and achieve quality and budget goals. Your daily responsibilities will involve recruiting, training, and developing housekeeping staff to ensure they meet the resort’s high standards. You will conduct regular inspections and assessments to maintain quality control, coaching and counseling team members to foster continuous improvement. Analytical skills are essential in this role, as you will review performance data to make informed adjustments that enhance operational efficiency and customer service. This position offers a unique opportunity to influence the guest experience directly, leading a team that ensures every guest enjoys a clean, comfortable, and welcoming environment during their stay. Worldmark Havasu Dunes Resort values interpersonal skills, professionalism, and a service-oriented mindset. Ideal candidates will exhibit strong communication abilities, effective decision-making, and a proactive attitude. Being a team player with high ethical standards and the ability to manage multiple priorities in a fast-paced setting will contribute to your success in this role. Additionally, fluency in Spanish or other languages is considered a plus, broadening your ability to connect with a diverse team and guest population. Joining Worldmark Havasu Dunes Resort means becoming part of a family-owned company with a rich history dating back to 1975 under the parent company, HHS. HHS is committed to its employees' growth and offers a supportive environment where career development and ongoing training are integral parts of the experience. The organization promotes diversity, equity, and inclusion, ensuring a welcoming workplace for individuals of all backgrounds. Benefits include paid vacation and sick leave, comprehensive medical, dental, and vision insurance, a 401(k) plan with employer match, and access to an Employee Assistance Program (EAP). Veterans and candidates with military experience are especially encouraged to apply, reflecting the company’s dedication to inclusivity and respect for service. If you are ready to take on a leadership role that combines operational responsibility with people management in a dynamic resort setting, the Director of Housekeeping position at Worldmark Havasu Dunes Resort offers a rewarding career path that balances professional challenges with personal development and community impact.