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Marriott International, Inc logo

Director of Hotel Rooms Operations (HtlOps)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $135,000.00 - $187,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Professional Development

Job Description

Coronado Island Marriott Resort & Spa is a premier luxury destination located in Coronado, California. Known for its stunning beachfront views and world-class amenities, this resort offers a serene retreat combined with exceptional guest experiences. The property boasts elegant accommodations, a full-service spa, state-of-the-art recreational facilities, and exquisite dining options. As part of Marriott International, a leader in the global hospitality industry, the resort upholds the company's commitment to quality, innovation, and customer satisfaction. Marriott International is renowned for its diverse portfolio of hotel brands, each emphasizing high standards of service and operational excellence.

The role available is fo... Show More

Job Requirements

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major with 4 years of relevant experience
  • Or 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major with 2 years of relevant experience
  • Experience in guest services, front desk, housekeeping, sales and marketing, or management operations
  • Strong leadership and operational management skills
  • Ability to analyze financial reports and adjust operations accordingly
  • Excellent problem-solving and guest relations capabilities

Job Qualifications

  • Bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related field preferred
  • Significant experience in guest services, front desk, housekeeping, sales and marketing, or management operations
  • Proven leadership and team management skills
  • Strong financial acumen and budget management experience
  • Excellent communication and interpersonal abilities
  • Ability to develop and execute strategic operational plans

Job Duties

  • Develop and implement departmental strategies with department heads
  • Manage Front Office, Business Center, Recreation/Health Club, and Housekeeping operations
  • Ensure Rooms Operations meet brand standards and customer needs
  • Monitor employee satisfaction and foster team engagement
  • Analyze guest feedback and implement corrective actions
  • Oversee budget management and financial performance of Rooms Operations
  • Coach and develop management team for accountability and success

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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