Director of Function Space

Gaylord Hotels, a distinguished portfolio brand under Marriott International, is renowned for its leadership in creating extraordinary environments, services, and programs that uniquely bring people together for memorable meetings and experiences. Rooted deeply in expertise and a dedication to big-hearted service, Gaylord Hotels aims to provide not just accommodations but a place where guests can engage meaningfully and enjoy exceptional hospitality. With a rich heritage and a global presence, Marriott International and its Gaylord Hotels brand are committed to fostering inclusive workplaces where unique associate backgrounds are celebrated and diverse perspectives are welcomed. As an equal opportunity employer, the company maintains commitment to non-discrimination and actively supports an environment that is accessible to all, including candidates with criminal histories, disabilities, or veteran status as protected by law. This commitment enhances its culture of collaboration and respect, making it a sought-after employer in the hospitality industry.

The role of the Manager, Revenue Management - Function Space at Gaylord Hotels is a unique leadership opportunity focused on maximizing revenue and optimizing inventory strategy for the hotel’s function space. This full-time, remote-enabled management position is located at 1000 H St, Chula Vista, California, with an annual pay range between $102,000 and $139,000, and includes eligibility for bonuses. The manager will oversee the revenue management functions and strategic inventory processes related to function spaces. This entails leading a team of Function Space Managers to ensure optimal use of the property’s function space, thereby driving maximum group occupancy while meeting the expectations and needs of group customers. The position demands close collaboration with Group Strategy partners and Sales Managers to communicate and implement comprehensive space management strategies.

Key responsibilities include analyzing booking patterns, managing space displacement calculations, and setting profitable price points that enhance revenue and profit margins. The role also involves resolving space conflicts by developing creative solutions, reducing space utilization where possible, and monitoring post-event data to adjust contracted space allocations effectively. Continuous improvement of revenue management processes for function spaces and leveraging system relationships among sales, reservations, and property management are critical to success in this role. The manager will maintain strict audits of function space diaries to ensure accuracy and protect space allocation appropriately for groups.

Successful candidates bring a minimum of a 2-year degree with four years of relevant experience in revenue management or a related field or a 4-year bachelor's degree with two years of experience. They are skilled in strategic analysis, project management, and cross-departmental collaboration, with excellent interpersonal abilities to lead and influence teams toward sound financial decision-making and goal achievement. This role also includes human resources responsibilities such as interviewing, hiring, training, and conducting performance appraisals to uphold high team standards. With a focus on strategy execution, data-driven decision-making, and performance optimization, the position is vital in advancing the business goals of Gaylord Hotels through effective function space utilization and revenue excellence.