Director of Front Office-Hotel Colee

Schulte Companies is a distinguished and highly respected division within the hospitality industry, known for its dedicated service culture and commitment to creating extraordinary guest experiences. With over 200 locations spanning 38 states and 3 countries, Schulte Companies operates a diverse portfolio of reputable brands including Marriott, Hilton, IHG, Hyatt, alongside many unique independent, boutique, and lifestyle properties and restaurants. As a leading third-party management company, Schulte specializes in delivering excellence through its multifaceted expertise in hotel and restaurant management. Rooted in a deep, multi-generational heritage, the company prides itself on its innovative approach, passionate team, and an employee-focused workplace environment. Its mission is founded on authenticity, respect, and prioritizing the needs of both internal and external stakeholders, which collectively drive the company to continuously make a positive impact in the industry.

We are currently seeking a dynamic, service-oriented Director of Rooms to join our growing team. This role is crucial in maintaining the high standard of hospitality that defines Schulte Companies. As the Director of Rooms, you will be responsible for managing and overseeing the rooms department operations, including Front Desk and Housekeeping management, budget planning, team leadership, and guest satisfaction initiatives. The ideal candidate will possess strong leadership skills, financial acumen, and a detailed-oriented approach to ensure smooth and efficient room operations while upholding the company's commitment to professional excellence and superior guest service.

Joining Schulte Companies means becoming part of an inclusive and supportive culture that invests heavily in employee growth and development. Our team members enjoy a fun and flexible work environment complete with exciting perks and a robust benefits package designed to promote work-life balance and career advancement. Notable benefits include Daily Pay options, free telemedicine and virtual mental health care from day one, multiple health and life insurance plans, a 401k plan with company match, paid time off, holiday pay, pet insurance, and an employee assistance program. Additionally, employees have access to the Schulte Savings Marketplace, which provides exclusive discounts on event tickets, electronics, gym memberships, and more.

In this role, the Director of Rooms will be instrumental in driving the success of our properties by accurately forecasting revenue, managing budgets, and ensuring operational efficiency. You will lead the recruitment, training, and mentoring of staff, coordinate staffing schedules, and directly engage with guests to provide exceptional service and timely resolution of any concerns. Your responsibilities also include partnering with maintenance teams and suppliers, maintaining compliance with health, safety, and licensing regulations, and upholding the highest standards of room inspections and service delivery.

At Schulte Companies, the Director of Rooms is not just an operational leader but a key ambassador of our brand values, working closely with colleagues to foster a motivating and guest-centric environment. We encourage and empower our Directors to implement innovative strategies that enhance the guest experience and contribute to the overall success of our hotels. If you are a passionate hospitality professional seeking a rewarding career with a company that values your expertise and individuality, Schulte Companies offers a compelling opportunity to grow and make a meaningful impact in a vibrant, service-forward organization.