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Royal Farms logo

Director of Food Service

Baltimore, MD, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $100,000.00 - $150,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development

Job Description

Royal Farms is a prominent convenience store chain known for its chicken-centric food service operations and commitment to quality, innovation, and customer satisfaction. With a strong presence in multiple states, Royal Farms combines convenience retail with a passion for delivering consistently excellent food offerings. The company prides itself on maintaining high safety and sanitation standards while continuously evolving its product portfolio to meet market demands and consumer preferences. As a well-established brand, Royal Farms emphasizes operational excellence, innovation, and strong leadership to support its growth and reputation in the competitive food service industry.

The Director of Food Service pla... Show More

Job Requirements

  • 7 plus years of food service and beverage experience
  • B.S. in Food Services Technology/Management or related field or A.A. degree with 7 plus years of relevant experience
  • 5 plus years of food service operational management experience including inventory and purchasing
  • ANSI approved Food Protection Management Certification
  • At least 2 years of experience in a supervisory, leadership, or coaching role
  • Strong organizational skills with high attention to detail
  • Effective written, verbal, and presentation communication skills

Job Qualifications

  • 7 plus years of food service and beverage experience or equivalent combination of education and experience
  • B.S. in Food Services Technology/Management or related field or A.A. degree with 7 plus years of relevant experience
  • 5 plus years of food service operational management experience including inventory and purchasing
  • ANSI approved Food Protection Management Certification
  • At least 2 years of experience in a supervisory, leadership, or coaching role
  • Strong organizational skills with high attention to detail
  • Effective written, verbal, and presentation communication skills
  • Experience with P&L accountability and financial performance management preferred
  • Deep knowledge of food trends, quality standards, sanitation, and cost controls preferred
  • Proficiency with Microsoft Office, email, and relevant software applications preferred

Job Duties

  • Ensure compliance with food safety standards by maintaining vendor relationships and overseeing third-party sanitation inspections
  • Maintain and update all food safety protocols including HACCIP plans and corrective action dashboards
  • Monitor and document local health department inspections and follow-ups
  • Manage food safety documentation storage and compliance tracking
  • Own nutritional labeling, allergen disclosures, and regulatory requirements for the full menu
  • Identify root causes of food service injuries and implement solutions to reduce frequency
  • Promote high safety standards through equipment selection and employee education
  • Analyze food service sales to identify growth opportunities
  • Monitor in-store execution through reporting and coaching
  • Lead new product development leveraging industry trends
  • Develop and execute food service promotions coordinating operational support
  • Collaborate with suppliers to secure pricing and improve margins
  • Maintain and update food cost models and pricing to meet cost targets
  • Analyze ingredient movement, waste, and sales data to optimize product mix
  • Drive process improvements to maximize yield and reduce labor impact
  • Reduce labor costs by optimizing kitchen layout and equipment utilization
  • Manage operating supply costs through sourcing and process improvements
  • Support preventive maintenance plans for equipment
  • Integrate safety procedures to minimize workers' compensation claims
  • Collaborate with design teams to optimize kitchen equipment and layout
  • Vet and recommend equipment aligned with operational efficiency
  • Oversee development and updates for customer self-service and kitchen production systems
  • Design and maintain food service systems for labeling and compliance
  • Utilize Microsoft Office tools to analyze and communicate metrics
  • Collaborate on food service training initiatives and leadership programs
  • Support training for district, store, and front-line leaders
  • Monitor implementation of food service training in the field
  • Conduct competitive research and benchmarking
  • Stay informed on national food trends through industry events
  • Monitor innovation across food and convenience retail
  • Uphold the company's mission and brand standards
  • Perform other projects as assigned
  • Supervise Operations Project Administrator providing direction and setting priorities

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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