Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,000.00 - $78,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is a pioneering global leader in premium live entertainment infrastructure and services. Established in 2015, the company has rapidly built a respected platform that spans venue development and offers comprehensive end-to-end capabilities across venue management, hospitality, and sponsorship sales. OVG serves a distinguished roster of seven world-class owned venues and boasts partnerships with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Known for its commitment to delivering exceptional experiences and innovative solutions, OVG plays a central role in shaping the future of live entertainment worldwide.
OVG fosters a dynamic and inclusive workplace culture where diversity and innovation thrive. The firm recognizes that the varied perspectives of its workforce enhance creativity and sustain its position as a market leader in the sports and live entertainment industry. OVG's dedication to inclusivity ensures that every employee is valued and empowered to contribute to the company’s mission of excellence and disruption in its field.
The role of Director of Food & Beverage at Oak View Group is crucial to maintaining and elevating the quality of Member experiences while achieving the club’s financial objectives. Reporting directly within the organization's hospitality management structure, the Director of Food & Beverage is tasked with overseeing all food and beverage operations and Member services. This leadership role aims to drive growth in member engagement and food and beverage revenues, reduce member attrition, and uphold the highest standards of service, production, cleanliness, and safety.
The position demands a dynamic leader who is not only adept at managing day-to-day operations but also skilled in strategic planning and execution. The Director of Food & Beverage collaborates extensively with other department heads, including Membership Sales, Member Experience, and Event Sales Directors, to align the hospitality services with overall organizational goals. The individual in this role is also responsible for staff recruitment, development, training, and retention, ensuring that all team members are equipped to deliver world-class service.
With an annual salary range of $68,000 to $78,000 and eligibility for bonuses, this position offers a competitive remuneration package aligned with industry standards for club management and hospitality leadership roles. OVG also supports its employees with a comprehensive benefits program that includes health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and generous paid time off including vacation, sick days, and recognized holidays.
The Director of Food & Beverage oversees various critical functions such as implementing aggressive food and beverage sales and marketing strategies, managing department budgets with a focus on expense control and labor costs, executing service recovery programs, and maintaining rigorous operational standards. This role requires strong communication skills, the ability to manage confidential information, and a commitment to fostering a collaborative and respectful work environment.
Joining Oak View Group as Director of Food & Beverage means becoming part of a forward-thinking company that values excellence, innovation, and inclusivity. The role is ideal for a seasoned professional who aspires to make a significant impact in the live entertainment and hospitality sector by leading a high-performance team dedicated to exceeding Member expectations and achieving measurable business results.
OVG fosters a dynamic and inclusive workplace culture where diversity and innovation thrive. The firm recognizes that the varied perspectives of its workforce enhance creativity and sustain its position as a market leader in the sports and live entertainment industry. OVG's dedication to inclusivity ensures that every employee is valued and empowered to contribute to the company’s mission of excellence and disruption in its field.
The role of Director of Food & Beverage at Oak View Group is crucial to maintaining and elevating the quality of Member experiences while achieving the club’s financial objectives. Reporting directly within the organization's hospitality management structure, the Director of Food & Beverage is tasked with overseeing all food and beverage operations and Member services. This leadership role aims to drive growth in member engagement and food and beverage revenues, reduce member attrition, and uphold the highest standards of service, production, cleanliness, and safety.
The position demands a dynamic leader who is not only adept at managing day-to-day operations but also skilled in strategic planning and execution. The Director of Food & Beverage collaborates extensively with other department heads, including Membership Sales, Member Experience, and Event Sales Directors, to align the hospitality services with overall organizational goals. The individual in this role is also responsible for staff recruitment, development, training, and retention, ensuring that all team members are equipped to deliver world-class service.
With an annual salary range of $68,000 to $78,000 and eligibility for bonuses, this position offers a competitive remuneration package aligned with industry standards for club management and hospitality leadership roles. OVG also supports its employees with a comprehensive benefits program that includes health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and generous paid time off including vacation, sick days, and recognized holidays.
The Director of Food & Beverage oversees various critical functions such as implementing aggressive food and beverage sales and marketing strategies, managing department budgets with a focus on expense control and labor costs, executing service recovery programs, and maintaining rigorous operational standards. This role requires strong communication skills, the ability to manage confidential information, and a commitment to fostering a collaborative and respectful work environment.
Joining Oak View Group as Director of Food & Beverage means becoming part of a forward-thinking company that values excellence, innovation, and inclusivity. The role is ideal for a seasoned professional who aspires to make a significant impact in the live entertainment and hospitality sector by leading a high-performance team dedicated to exceeding Member expectations and achieving measurable business results.
Job Requirements
- Bachelor’s degree in a related field
- 5-7+ years in club management or food and beverage industry
- Ability to handle confidential member and employee data
- Strong computer skills including spreadsheet proficiency
- Excellent communication and leadership skills
- Experience in interviewing and hiring staff preferred
- Certifications such as ServSafe, alcohol safety, and CPR preferred
Job Qualifications
- 5-7+ years in club management or a related field in food and beverage industry
- Bachelor’s degree in a related field
- ServSafe manager certification preferred
- Alcohol safety certification preferred
- CPR certification preferred
- Ability to deal with highly confidential material such as member and employee data
- Computer literacy and spreadsheet knowledge required
- Strong communication skills
- Ability to lead pre-shift meetings and motivate teams
- Previous experience interviewing and hiring food and beverage staff desired
Job Duties
- Maintain exceptional member relations and facilities by creating a quality environment through staffing, programming, service operations, and maintenance
- Develop aggressive food and beverage sales, marketing, and net revenue plans and direct successful implementation following established budget and revenue guidelines
- Identify opportunities for member events and food and beverage services to satisfy ongoing member needs and implement them to achieve revenue objectives
- Ensure all expense control systems are in place with close monitoring of all department expenses including the revenue to payroll ratio and appropriate forecasting systems
- Work with member committees to develop and implement member activities and events
- Communicate with members on group and individual bases to ensure the club is exceeding their expectations
- Recruit, select, and develop a qualified staff of service employees
- Develop employees for career advancement using performance review systems, cross-training, and developmental planning
- Hire quality employees ensuring proper screening, onboarding, background checks and interview processes
- Administer appropriate compensation packages in conjunction with labor laws
- Create an excellent work environment centered on teamwork and mutual respect
- Implement and execute specific training programs to ensure staff provide quality service and products
- Responsible for scheduling and budgeting of labor costs
- Ensure controls on time reporting are in place and times are accurate
- Ensure adherence to mandated policies and procedures
- Attend and lead department meetings and training sessions
- Partner with fellow employees to provide the best service to all members and guests
- Implement service recovery programs so staff are properly trained to execute them
- Initiate and control wine/beverage sales incentives for the service team
- Help control labor costs, linen costs, and miscellaneous food and beverage expenses
- Adhere to company, club, and department standards of operation and policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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