Director of Food & Beverage (Caesars New Orleans)

Caesars Entertainment is a globally renowned leader in the casino-entertainment industry, known for its exceptional resorts and unmatched hospitality services. Operating several iconic brands including Caesars, Harrah's, Horseshoe, and Eldorado, Caesars Entertainment has established itself as the largest casino-entertainment company in the United States. With a rich history dating back to 1937 and a consistent focus on innovation, operational excellence, and guest loyalty, Caesars prides itself on creating extraordinary experiences that immerse, inspire, and connect guests. The company operates on a strong foundation of core values that prioritize teamwork, service excellence, and trailblazing leadership, embodied in their mission to "Create the Extraordinary." The Caesars New Orleans Casino and Hotel is a flagship property located in the vibrant heart of New Orleans. It has earned recognition as one of the "Best Places to Work" and the top large employer in the region. This destination resort is dedicated to attracting talented professionals who are passionate about delivering outstanding guest experiences and contributing to the company’s legacy of excellence. As part of the Caesars family, employees are supported through a framework called People Planet Play, which focuses on team member wellbeing, environmental responsibility, and community engagement.

The Director of Food & Beverage at Caesars New Orleans is a pivotal leadership role responsible for overseeing and elevating all food service and beverage operations within the property. This on-site role demands a highly visible and hands-on leader who is deeply involved in the daily operational execution to uphold Caesars’ standards for service quality, product excellence, cleanliness, and team performance. The Director serves as a key figure in setting, implementing, and reinforcing operational standards across multiple outlets, ensuring consistent guest satisfaction and exceptional experiences at every touchpoint. This role also entails working collaboratively with cross-functional departments to ensure seamless operations, strong financial outcomes, and strict compliance with all regulatory requirements. The Director actively observes and coaches team members in real-time, driving a culture centered on discipline, accountability, and continuous improvement. Through their leadership, the Food & Beverage department aligns with Caesars' brand values and business objectives, contributing significantly to the property's success. This position requires a strategic yet detail-oriented mindset, blending financial acumen with the ability to lead and motivate diverse teams. The role routinely involves stepping into operational scenarios during peak business periods to support service excellence and operational readiness. The Director also plays an integral role in talent management, succession planning, and fostering a positive, guest-focused culture. Ultimately, this position offers an exciting opportunity for a seasoned hospitality professional to lead a high-profile Food & Beverage team within one of the country’s most dynamic casino-entertainment environments. The role requires flexibility, strong communication skills, and a commitment to creating extraordinary experiences in line with Caesars’ mission, vision, and values.