Director of Food & Beverage at The Oncenter

Syracuse, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $80,000.00 - $95,000.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid Time Off

401(k)

Job Description

Legends Global is a distinguished leader in the live events, venues, and brand management space, serving as the premier partner to some of the world's most iconic live events and arenas. With a network spanning 450 venues worldwide, Legends Global hosts approximately 20,000 events annually and entertains more than 165 million guests each year. Their commitment is reflected in their white-label approach that delivers fully integrated premium services including consulting, sales, hospitality, merchandise, venue management, and content and booking of world-class live events. The company culture at Legends Global focuses on respect, ambitious thinking, collaboration, and bold action, fostering an inclusive workplace where employees are encouraged to be authentic, have an impact, and grow professionally. Winning is a fundamental value, achieved through strong team collaboration and dedicated efforts. At their venue The Oncenter, Legends Global upholds these ideals with a shared commitment to excellence.

The Oncenter seeks a Director of Food & Beverage to provide strategic leadership and hands-on operational management across all food and beverage functions. As a vital part of the Food & Beverage department, this full-time exempt position reports directly to the General Manager and the Regional Director of Food & Beverage. The role's primary responsibility is to oversee all food and beverage operations at The Oncenter, including concessions, catering, and special events. This leader is charged with driving revenue growth, managing costs effectively, and ensuring all operations meet compliance regulations and deliver exceptional guest and client experiences. The Director will lead menu development, financial performance analysis, staffing, and partnership efforts, ensuring the department aligns with organizational goals and operational strategies. This role requires collaboration with Human Resources for talent acquisition, employee relations, and development initiatives while nurturing positive labor relations in a union environment. The Director will also work closely with finance and other departments to optimize operational outcomes and support business development through identifying new clients and revenue opportunities. With a salary range of $80,000 to $95,000 annually, commensurate with experience, the position offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid time off, and a 401(k) plan. The role demands a strong physical capacity to stand, walk, and move throughout the facility extensively and perform physical tasks as necessary. This leadership opportunity is ideal for candidates who possess extensive experience in food and beverage operations within large venues and a passion for delivering exceptional customer experiences in a fast-paced environment.

Job Requirements

Bachelor’s degree in hospitality management business administration food and beverage management or related field preferred
Minimum 5 years of leadership experience in food and beverage operations within a large venue arena convention center or hospitality environment
Strong experience in budgeting forecasting labor management and operational planning
Experience with vendor management purchasing and contract negotiations preferred
Experience working in union environment is a plus
Ability to work flexible hours including nights weekends and holidays
Ability to stand walk and move throughout the facility for more than 50% of workday
Ability to lift up to 50 pounds and perform physical tasks such as bending stooping and pushing/pulling

Job Qualifications

Bachelor’s degree in hospitality management business administration food and beverage management or related field preferred
Minimum 5 years of leadership experience in food and beverage operations within a large venue arena convention center or hospitality environment
Strong experience in budgeting forecasting labor management and operational planning
Experience with vendor management purchasing and contract negotiations preferred
Experience working in union environment is a plus
Strong leadership skills with the ability to motivate develop and manage teams
Excellent communication and interpersonal skills across all levels of the organization
Strong organizational and planning abilities with attention to detail
Ability to work independently and make sound decisions in a fast-paced environment
Customer-focused mindset with a commitment to delivering exceptional guest experiences
Professional demeanor and appearance
High level of initiative accountability and work ethic
Ability to work flexible hours including nights weekends and holidays in addition to normal business hours

Job Duties

Lead and oversee all food and beverage operations including concessions catering and special events
Develop and manage departmental budgets forecasts and financial performance including revenue and expense tracking
Analyze key performance metrics such as food sales attendance and labor costs to drive operational efficiency and cost control
Plan and execute event operations including scheduling staffing ordering and post-event evaluations
Establish and maintain operational standards to ensure consistency quality and exceptional guest service
Ensure compliance with all local state and federal health safety and liquor regulations
Inspect facilities and equipment to maintain regulatory compliance and operational readiness