Director of Food and Beverage

Sunnyvale, CA, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $120,000.00 - $165,000.00

Benefits

Health Insurance

Paid Time Off

401(k) Plan

bonus eligibility

employee discount

Professional development opportunities

Job Description

Rosewood Sand Hill is a luxurious hotel located in Menlo Park, California, that opened its doors in 2009. Set on 16 acres of pristine property in the heart of Silicon Valley, the hotel offers an exquisite retreat for Bay Area executives, entrepreneurs, local residents, and visitors alike. Known for its stunning California ranch-style architecture, the property is surrounded by fragrant gardens and breathtaking views of the Santa Cruz Mountains. Rosewood Sand Hill is renowned for blending historic charm with modern luxury, providing guests with an unforgettable experience that combines tranquility and top-tier hospitality. The hotel comprises 121 elegantly designed guest rooms, each created to offer maximum comfort and a resort-like ambiance. Guests can relax and rejuvenate with access to high-quality amenities, world-class services, and personalized attention from a dedicated staff. Unique to Rosewood Sand Hill are exceptional culinary experiences at Madera Restaurant, featuring fresh local ingredients, and comprehensive wellness offerings like Sense, A Rosewood Spa®, making it an ideal destination for both relaxation and entertainment.

The role available is for the Food and Beverage Director, a full-time permanent position responsible for overseeing the Food and Beverage Division of the hotel. This leadership role is critical to maintaining Rosewood Sand Hill's high standards of service while maximizing profitability within the department. The Food and Beverage Director will be accountable for the overall operation of all food and beverage outlets, ensuring superior quality standards are consistently met daily. Responsibilities extend to designing and managing division policies and budgets including staffing forecasts and payroll expenses. The director plays a key role in setting the strategic vision for the department by preparing and implementing control objectives and fostering marketing initiatives that enhance public relations and drive guest engagement.

The position requires close collaboration with the Executive Team and other hotel leadership to accomplish overarching hotel goals, uphold the company mission, and create an exemplary guest service environment. As a member of the Executive Team, the Food and Beverage Director will support organizational philosophies regarding hiring, employee relations, supervision, and disciplinary actions while acting as Manager on Duty as needed. The role demands exceptional problem-solving skills, the ability to handle complex operational challenges, and maintain efficient workflows amidst a dynamic, fast-paced hotel environment. Candidates for this role must exhibit strong leadership and communication skills to efficiently manage department heads and interact professionally with guests, staff, and community members. Rosewood Sand Hill offers a competitive salary range between $120,000 and $165,000 annually, with eligibility for bonuses dependent on a variety of factors including experience and educational background, underscoring the company’s commitment to rewarding high performance and dedication.

Job Requirements

Minimum five years experience in a similar capacity for a luxury or ultra-luxury property
College degree or equivalent work experience
Must be able to perform job functions with attention to detail, speed and accuracy
Prior heavy exposure to banquets, room service and dining room operations
Thorough knowledge of first class food and beverage operations
Thorough knowledge of imported and domestic wines
Thorough knowledge of budgeting
Ability to plan, implement and design operating standards and procedures
Ability to effectuate quality and quantity control standards
Ability to understand and react to financial statements
Ability to establish annual objectives for the division and management team
Ability to train, motivate, evaluate, mentor and direct employees and managers
Ability to perform mathematical operations with various units of measure
Ability to use computers to access, input, analyze and retrieve information
Ability to maintain excellent relations with staff
Ability to maintain staff and guest confidentiality
Ability to accept responsibility for actions of others
Ability to manage by example
Exceptional oral communication skills
Ability to converse calmly with irate guests, superiors and subordinates
Ability to handle stressful, emergency or unusual interruptions
Ability to focus and maintain attention despite frequent interruptions
Ability to memorize and quickly retrieve data
Ability to complete assignments on time despite interruptions
Required to speak, read and write English
Fluency in other languages preferred
Must be able to exert physical effort and communicate effectively
None required

Job Qualifications

Minimum five years experience in a similar capacity for a luxury or ultra-luxury property
College degree or equivalent work experience
Ability to perform job functions with attention to detail, speed and accuracy
Prior heavy exposure to banquets, room service and dining room operations
Thorough knowledge of first class food and beverage operations
Thorough knowledge of imported and domestic wines
Thorough knowledge of budgeting
Ability to plan, implement and design operating standards and procedures
Ability to effectuate quality and quantity control standards
Ability to understand and react to financial statements
Ability to establish annual objectives for the division and management team
Ability to train, motivate, evaluate, mentor and direct employees and managers
Ability to perform mathematical operations with various units of measure
Ability to use computers to access, input, analyze and retrieve information
Exceptional oral communication skills
Ability to converse calmly with irate guests, superiors and subordinates
Ability to handle stressful, emergency or unusual interruptions
Required to speak, read and write English
Fluency in other languages preferred
Ability to exert physical effort and communicate effectively

Job Duties

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
Ensure that standards are maintained at a superior level on a daily basis
Oversee all food and beverage outlets
Design and develop division policies and operating budget including staffing, forecasts and payroll costs
Prepare, implement and maintain division standards and control objectives
Participate in establishment of a marketing and public relations plan for food and beverage
Monitor productivity guidelines for all food and beverage departments and maximize profits
Establish and implement annual objectives for the food and beverage department
Prepare and maintain operating budget and attend budget meetings
Select and supervise food and beverage department heads
Ensure that required operating licenses and permits are displayed as required by law
Serve as member of Executive Team
Work closely with Executive Team members to support and achieve hotel goals and objectives
Support and uphold hotel philosophy regarding hiring, employee relations, supervision, and disciplinary action
Act as Manager on Duty
Participate in quality control activities
Work closely with General Manager and Assistant General Manager
Implement and maintain the spirit of the hotel's mission
Ensure the food and beverage department operates based on the departmental mission statement
Interact courteously and professionally with all guests, staff, and community members
Respond quickly and professionally to resolve guest and staff difficulties
Apply logical thinking to perform and direct various complex and unstandardized tasks
Attend divisional and general meetings
Supervise, direct, coordinate, influence and persuade staff to maintain service standards
Interact with people in all roles for assignments and problem resolution
Interpret and comply with various forms of instructions
Perform varied duties efficiently without loss of composure
Maintain a clean and safe work area
Perform all other duties as required