Director of Food and Beverage

Port St Lucie, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $63,600.00 - $101,500.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability insurance

long-term disability insurance

401(k) retirement plan

Paid Time Off

Job Description

Monarch Country Club, located in Palm City, Florida, is a premier private club known for its Arnold Palmer-designed championship golf course, tennis courts, swimming facilities, exquisite dining options, and a lively calendar of activities that cater to all members and their families. The club prides itself on providing an environment of unhurried tranquility blended with camaraderie and fun, making it a top choice for those seeking a luxurious yet welcoming community space. With its emphasis on first-class amenities and exceptional member service, Monarch Country Club is part of a broader network operated by Invited, the largest owner and operator of private clubs nationwide. Invited manages over 130 country, city, and athletic clubs across the United States, contributing to a rich legacy of excellence in service and club management since 1957.

The Director of Food and Beverage at Monarch Country Club plays a vital role in maintaining the club's reputation for outstanding service and culinary excellence. This leadership position requires strategic oversight of all food and beverage operations within the club, ensuring that every member and guest experience is memorable and exceeds expectations. The Director collaborates closely with the General Manager and Executive Chef to align the food and beverage offerings with the club's high standards and strategic goals. Responsibilities include managing front-of-house service teams, vendor relationships, and spearheading initiatives that enhance member engagement through innovative programming, effective pricing strategies, and active promotion of club events.

In addition to overseeing daily operations, the Director of Food and Beverage at Monarch Country Club is instrumental in driving revenue growth and maintaining profitability by implementing aggressive sales and marketing plans while monitoring expenses and ensuring compliance with financial budgets. This role demands a deep commitment to operational efficiency, safety protocols, and regulatory compliance, positioning Monarch Country Club as a prestigious and sought-after destination for its members. The Director fosters a culture of teamwork, respect, and service excellence among staff, emphasizing staff training, career development, and service recovery programs to uphold the club’s esteemed service standards.

This position offers an exciting opportunity to join a dynamic team within the hospitality industry where leadership, innovation, and member satisfaction are paramount. The Director of Food and Beverage will benefit from a supportive and inclusive work environment with access to a comprehensive Total Rewards package offered by Invited, including medical, dental, and vision coverage, life insurance, disability plans, a 401(k) retirement plan, and generous paid time off. Monarch Country Club and Invited value their employees highly and are dedicated to providing resources and benefits that support a rewarding career in club management. This full-time role is ideal for experienced professionals who thrive in a fast-paced, guest-focused environment and are passionate about creating exceptional dining experiences and memorable social events for a discerning membership base.

Job Requirements

A high school diploma or equivalent
A minimum of 5 years in club management or related role within the food and beverage industry

Job Qualifications

Bachelor's degree
Preferred certifications include Food Handlers Certificate, Alcohol Safety, STAR Service Certification, ABC Certification, and CPR Certification
Proven experience managing multi-million-dollar operations, with the ability to make financial decisions
Strong experience handling highly confidential material such as member and employee data
Knowledgeable in service training and alcohol management
Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills
Completion of all food and beverage online training modules including Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety

Job Duties

Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance
Identify and implement opportunities for member events and food and beverage services to meet ongoing member needs and achieve revenue objectives
Communicate with members both individually and in groups to ensure the club consistently exceeds their expectations
Work with the member committees to develop and implement member activities and events that enhance member engagement
Interact professionally with members and guests, accommodating changes and last-minute requests as needed
Develop aggressive sales, marketing, and net revenue plans for food and beverage, and oversee their successful implementation according to Invited budgeting and revenue guidelines
Ensure expense control systems are in place, closely monitoring department expenses, including payroll-to-revenue ratio, and utilizing appropriate forecasting systems
Oversee scheduling of all service personnel, manage labor cost budgeting, and ensure accurate time reporting through time management systems
Ensure service recovery programs are effectively implemented, with staff trained to handle member concerns
Recruit, hire, and develop qualified staff committed to service excellence, understanding the relationships between member satisfaction, value, and retention
Create an excellent work environment, focused on teamwork, mutual respect, and member satisfaction while achieving the 3-steps of service and revenue objectives
Develop employees for career advancement using performance reviews, cross-training, and developmental planning
Administer appropriate compensation packages in line with labor laws and ensure comprehensive on-boarding for new hires
Implement and execute training programs consistently to ensure staff deliver quality service and products
Work closely with the Membership Director, Superintendent, Head Golf Professional, Event Sales Director, and Marketing to ensure alignment in all matters related to food and beverage operations
Attend and lead department head meetings, food and beverage meetings, and hold regular service training sessions to ensure staff is well-informed and prepared
Conduct daily line-ups to review events of the day and menu items with the service team
Ensure all staff adheres to mandated policies and procedures, particularly the Time Management Policy, and that all labor-related processes are properly followed
Oversee procurement, scheduling, and payroll responsibilities, ensuring compliance with club policies and regulatory requirements
Continuously monitor service operations, ensuring all aspects of the F&B department align with the club's standards and goals
Oversee the food and beverage aspects in Private Events, attending BEO meetings, determining product and staffing needs, and ensuring smooth operations