Director of Food and Beverage

Salt Lake City, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

discounted and complimentary hotel room nights

Paid float days

Complimentary Meals

Medical insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

educational assistance

Opportunities to visit Hyatt Hotels worldwide

Job Description

Hyatt Regency Salt Lake City is a premier hotel located in the heart of downtown Salt Lake City, renowned for blending spacious accommodations, breathtaking mountain views, exceptional dining, and a wide range of outdoor amenities. This hotel stands as a beacon of luxury and comfort, setting new standards in hospitality while fostering a welcoming environment for guests from around the world. Hyatt Regency Salt Lake City takes pride in its commitment to delivering personalized service, where every guest's experience is tailored to exceed expectations. The hotel is part of the globally recognized Hyatt brand, which is synonymous with quality, innovation, and outstanding guest experiences. Employees at Hyatt Regency Salt Lake City are valued members of a diverse team that embraces collaboration, cultural respect, and professional growth. The establishment offers a dynamic workplace where passion for hospitality and dedication to service excellence are rewarded with competitive benefits and opportunities for career advancement.

The role available is for the Director of Food and Beverage, a key leadership position within the hotel’s management structure. Reporting directly to the General Manager and serving as a vital member of the hotel’s Leadership Committee, the Director of Food and Beverage oversees all food and beverage operations across the property, including restaurants, markets, lounges, and any other related areas. This position commands a strategic approach to operations, combining short and long-term planning with innovative integration of technology, including AI, to streamline processes and enhance efficiency.

The Director of Food and Beverage is tasked with developing budgets, marketing plans, and operational objectives while managing day-to-day activities to align with approved plans. This leadership role also plays a crucial part in colleague development, responsible for hiring, training, coaching, and conducting performance evaluations to foster a high-performance team culture. Additionally, overseeing payroll, inventory control, reporting, and forecasting ensures smooth financial management. Strong collaboration with other hotel departments is essential to delivering seamless guest service and maintaining Hyatt’s high standards. The Director also addresses guest concerns, implements quality control measures, ensures compliance with health regulations and alcohol service laws, and maintains open communication with corporate staff. This role demands an entrepreneurial mindset, motivational leadership, and a passion for innovation to elevate the food and beverage experience at Hyatt Regency Salt Lake City, making it a remarkable destination for guests and a rewarding place of employment for staff.

Job Requirements

Minimum of 5 years of progressive food and beverage leadership experience
Experience within the hotel or hospitality industry
Service-oriented leadership style
Strong professional presentation and communication skills
Proven leadership ability
Degree in hospitality management or related field preferred
Experience managing high-volume operations
Ability to deliver exceptional guest service
Excellent communication skills in English
Proficiency in Microsoft Office applications
Exceptional organizational and interpersonal skills
Experience with innovative food and beverage concepts
Passion for technology and AI integration

Job Qualifications

Demonstrated ability to effectively engage and collaborate with individuals from diverse socioeconomic, cultural, ethnic, and disability backgrounds
Minimum of 5 years of progressive Food & Beverage leadership experience within the hotel or hospitality industry, preferably with Hyatt
Service-oriented leadership style with strong professional presentation and communication skills
Proven leadership ability with a track record of developing high-performing teams
Degree in Hospitality Management or a related field preferred
Possess key strengths including high energy, entrepreneurial mindset, motivational leadership, and a proven track record managing high-volume operations
Strong ability to deliver exceptional guest service while driving operational performance and financial results
Excellent written and verbal communication skills in English, with the ability to communicate clearly and effectively at all levels
Proficient in Microsoft Office applications, including Word and Excel
Exceptional organizational, interpersonal, and administrative skills
Experience implementing innovative Food & Beverage concepts with a creative and strategic approach
Passion for innovation and technology, including experience utilizing AI tools and resources to enhance operations and efficiency

Job Duties

Responsible for short and long-term planning and the management of the Food and Beverage operations in the front and back of the house
Knowledge and focus on technology, specifically integration of AI into the operation for efficiencies
Develops and recommends budgets, marketing plans, and objectives, and manages operations within approved plans and budgets
Participate in total hotel management as a member of the hotel Leadership Committee
Implement and maintain F&B sales/marketing programs
Direct and oversee development of colleagues
Hire, train, empower, coach, and counsel team members
conduct performance evaluations and salary reviews
Direct the implementation and management of payroll, reporting, forecasting, inventory control, and budgeting for food and beverage operations
Coordinate food and beverage operations with other hotel departments to ensure seamless and efficient guest service
Address and resolve guest concerns promptly to ensure exceptional customer satisfaction and maintain service excellence
Develop and implement procedures that enhance both guest and colleague satisfaction
Oversee quality control standards for all food and beverage offerings
Maintain Hyatt service standards and ensure consistent execution across all operations
Conduct daily walk-throughs to ensure compliance with Department of Health regulations and Hyatt corporate standards
Ensure responsible beverage service and compliance with DABS licensing, permitting, and alcohol service regulations
Maintain effective communication and collaboration with Corporate staff
Coach and counsel colleagues to uphold Hyatt service standards, policies, and procedures