North Ranch Country Club logo

Director of Food and Beverage

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $125,000.00 - $140,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical
Dental
Vision
Life insurance
Company matched 401K
vacation
Sick Time
Paid holidays

Job Description

The hiring establishment is a prestigious private club located in Westlake Village, CA, known for delivering exceptional dining, beverage, banquet, and catering experiences to its members and guests. This club is renowned for its luxurious amenities and a commitment to superior service excellence, fostering a vibrant community atmosphere for its members. The club boasts a rich history combined with a forward-thinking approach to hospitality, ensuring it remains a top destination for leisure and social gatherings in the region. As a leading hospitality venue, the club places a strong emphasis on operational excellence, staff development, and innovative food and beverage programs that reflect both tradition and modern culinary trends.

The role of Director of Food & Beverage is a pivotal leadership position within this esteemed club. This exempt, full-time role offers a competitive salary range of $125,000 to $140,000 annually, reflecting the level of experience and expertise required. Reporting directly to the Assistant General Manager, the Director drives all facets of the club's food and beverage operations, including multiple dining outlets, bars, banquet services, and catering functions. The position involves oversight of a management team, including the Assistant Director of Food & Beverage, Food & Beverage Manager, and Catering Manager, ensuring they execute daily operations efficiently and uphold the club's high standards.

Key responsibilities of the Director include strategic planning, budgeting, cost control, menu development, and marketing initiatives aimed at enhancing member engagement. They collaborate closely with the Executive Chef and other department leaders to foster creativity and operational improvements, aligning with the club’s overall strategic goals. The Director champions a service culture focused on teamwork, professionalism, and continuous improvement, while also managing labor costs and maintaining financial health through diligent monitoring of key performance indicators.

This position demands a seasoned professional with at least five years of related management experience, ideally in clubs, resorts, or luxury hospitality settings. A Bachelor’s degree or equivalent experience is required. The Director must exhibit strong leadership, coaching, and communication skills, with proficiency in Microsoft Office and knowledge of point-of-sale systems. Certifications in food safety and alcoholic beverage handling are essential, reinforcing compliance with health, safety, and regulatory standards.

Operationally, the Director ensures the cleanliness, organization, and maintenance of food and beverage facilities, oversees vendor relationships, and enforces safety and emergency protocols. The role requires active participation in club committees, management of special events and promotions, and maintenance of high service and presentation standards. The Director also acts as Manager-on-Duty periodically, providing visible leadership and support on the floor.

Compensation encompasses a robust package including bonus opportunities, medical, dental, vision, and life insurance coverage, a company-matched 401(k) plan, vacation and sick leave, and seven paid holidays annually. The role demands physical stamina to stand, walk, and perform repetitive motions in a fast-paced environment, along with flexibility to work various shifts including weekends and holidays.

Overall, this challenging and rewarding Director of Food & Beverage position is ideal for a dynamic hospitality leader eager to contribute to an established club’s legacy of excellence while driving innovative food and beverage operations that delight members and guests alike.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum of 5 years of food and beverage management experience, preferably in clubs, resorts, or similar luxury settings
  • Experience in budgeting, forecasting, and expense management
  • Proficiency in Microsoft Office
  • Food safety certification
  • Alcoholic beverage certification
  • Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach
  • Ability to push, pull or lift up to 50 pounds
  • Ability to perform continuous repetitive motions
  • Ability to work in hot, humid and noisy environment
  • Ability to be continuously mobile on the floor for entire shifts up to 12 hours during special events
  • Ability to work a fast-paced environment
  • Ability to work various shifts including weekends, holidays, and special events

Job Qualifications

  • Bachelor’s degree or equivalent experience
  • Minimum of 5 years of food and beverage management experience, preferably in clubs, resorts, or similar luxury settings
  • Experience in budgeting, forecasting, and expense management
  • Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
  • Food safety certification
  • Alcoholic beverage certification

Job Duties

  • Provide overall leadership and direction for all food and beverage outlets, banquets, catering, and bar operations
  • Directly supervise the department’s management team and ensure clear accountability for daily operations
  • Develop departmental goals aligned with the club’s strategic plan
  • Participate in long-range planning for the club and the food and beverage department
  • Serve as Manager-on-Duty on a scheduled basis
  • Serve on club committees as assigned
  • Maintain effective communication with the Assistant General Manager and senior leadership regarding departmental performance
  • Recommend operating hours, service levels, and operational adjustments to meet member needs
  • Lead, mentor, and develop department managers to strengthen leadership skills and operational effectiveness
  • Ensure managers provide proper supervision, training, and support to their teams
  • Establish a culture focused on teamwork, accountability, and service excellence
  • Oversee recruitment, selection, onboarding, and retention of department staff
  • Ensure structured orientation and ongoing training programs are implemented
  • Support professional development opportunities for managers and staff
  • Monitor staffing levels to meet service needs while controlling labor costs
  • Enforce appearance, conduct, and performance standards
  • Promote positive employee relations and a collaborative work environment
  • Champion initiatives that enhance the overall member and guest experience across all outlets
  • Collaborate with the Executive Chef and department managers to develop new menus, programs, and service concepts
  • Encourage creativity and new ideas to improve service, efficiency, and member engagement
  • Monitor service levels and guest satisfaction on a regular basis
  • Address member and guest concerns promptly and professionally
  • Approve entertainment, promotions, and special events
  • Oversee development of wine lists, beverage programs, and dining promotions
  • Ensure written service standards and procedures are current and followed
  • Maintain a visible presence in dining areas to support managers and evaluate service quality
  • Develop and manage annual operating budgets for all food and beverage outlets
  • Monitor financial performance and take corrective action as needed to meet budget goals
  • Monitor key performance indicators including satisfaction scores, labor as a percentage of revenues, and average check within a la carte
  • Develop capital budgets and recommend equipment purchases or facility improvements
  • Review and approve invoices, payroll, and financial reports
  • Oversee inventory controls and purchasing procedures
  • Ensure accurate revenue reporting and reconciliation through the point-of-sale system
  • Work with the Controller to analyze financial reports and improve performance
  • Monitor labor costs, overtime, and scheduling efficiency
  • Maintain records of covers, revenues, events, and business volumes
  • Ensure department managers maintain efficient daily operations in all outlets
  • Monitor cleanliness, organization, and maintenance of all food and beverage facilities
  • Approve beverage menus, pricing, and product selections
  • Oversee purchasing, receiving, and vendor relationships
  • Ensure reservation and event systems are accurate and effective
  • Maintain inventory of china, glassware, silverware, and equipment
  • Implement sanitation, cleaning, and maintenance schedules
  • Evaluate new products, equipment, and service techniques
  • Work with the Director of Events and Catering Manager to further evolve and develop our year-round food & beverage programming calendar focusing on the club’s rich history and continual innovation
  • Work with the management team to plan internal and external promotions
  • Support catering, banquet, and special event sales efforts
  • Ensure timely communication with event clients and members
  • Collaborate with other departments to support club-wide initiatives
  • Participate in developing programs that increase member participation and satisfaction
  • Build strong relationships with vendors, partners, and industry contacts
  • Ensure compliance with all federal, state, and local regulations
  • Enforce food safety, alcohol service, wage and hour, and workplace safety laws
  • Ensure safety training is completed and documented
  • Maintain accurate employee and departmental records
  • Ensure all club policies and procedures are followed
  • Maintain readiness for emergency situations
  • Complete other duties as assigned by the General Manager and/or Assistant General Manager consistent with the Director-level responsibilities of the position

Job Criteria

Experience

Mid Level (3-7 years)


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