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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $71,300.00 - $113,800.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement
Job Description
Hilton Richmond Downtown is a prominent luxury hotel located in the heart of Richmond, Virginia, renowned for its exceptional hospitality and upscale amenities. As part of the globally recognized Hilton brand, this hotel offers guests a refined experience combining comfort, convenience, and distinguished service in a vibrant urban setting. The establishment features elegantly designed guest rooms, multiple dining options, event spaces, and recreational facilities aimed at both business and leisure travelers. Hilton Richmond Downtown prides itself on maintaining high standards in customer service, operational excellence, and a warm welcoming atmosphere for every guest who walks through its doors. The management... Show More
Job Requirements
- Bachelor's degree in hospitality, business, or related field preferred
- minimum 5 years of progressive food and beverage leadership experience
- prior experience managing multiple outlets, banquets, and bars required
- strong background in financial management, budgeting, and cost control
- knowledge of food safety, sanitation, and alcohol compliance regulations
- excellent leadership, communication, and organizational skills
- ability to analyze financial reports and performance metrics
- proficiency in Microsoft Office, POS systems, and F&B management software
- ability to work flexible schedules including nights, weekends, and holidays
Job Qualifications
- Bachelor's degree in hospitality, business, or related field preferred
- formal culinary, beverage, or hospitality certifications a plus
- minimum 5 years of progressive food and beverage leadership experience
- prior experience managing multiple outlets, banquets, and bars required
- strong background in financial management, budgeting, and cost control
- strong leadership, communication, and team development abilities
- thorough knowledge of restaurant, bar, and banquet operations
- understanding of cost controls, labor management, and inventory systems
- ability to analyze P&L reports, financial data, and key performance metrics
- knowledge of food safety, sanitation, and alcohol compliance regulations
- excellent organizational, problem-solving, and time-management skills
- ability to work flexible schedules, including nights, weekends, and holidays
- proficiency in Microsoft Office, POS systems, and F&B management software
Job Duties
- Oversee all food and beverage outlets including restaurants, lounges, bars, and banquets
- direct and support F&B management team to achieve financial and operational goals
- maintain high service standards and ensure consistent, exceptional guest experiences
- develop menus, beverage programs, promotions, and special events with culinary and beverage teams
- manage departmental budgeting, forecasting, labor control, and cost of goods
- train, mentor, and coach staff
- support recruiting, onboarding, and performance management
- conduct regular inspections of outlets to ensure cleanliness, quality, and compliance with brand and company standards
- monitor guest satisfaction scores and implement improvements as needed
- ensure compliance with state and local alcohol service regulations and food safety guidelines
- collaborate with Sales, Banquets, and Front Office to support group and event operations
- maintain vendor relationships and oversee purchasing and inventory systems
- prepare departmental reports, attend management meetings, and contribute to property leadership initiatives
- perform additional duties as assigned by management
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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