
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities
Job Description
Savannah Riverboat Cruises is a distinguished hospitality company that offers guests unique and memorable dining experiences aboard elegant riverboats cruising the scenic waters of Savannah. Embracing the timeless charm and rich heritage of the South, Savannah Riverboat Cruises seamlessly combines breathtaking scenery, warm Southern hospitality, and exceptional cuisine to deliver an experience that goes far beyond a traditional meal. The company is renowned for its dedication to guest satisfaction, attention to detail, and commitment to delivering flawless dining and event experiences that celebrate the culture and spirit of Savannah and its historic riverfront. With a focus on both leisure and special occasion cruises, as well as dockside events, Savannah Riverboat Cruises maintains its standing as a premier destination for locals and visitors alike wanting to experience Southern warmth and culinary excellence on the water.
The role of Director of Food & Beverage at Savannah Riverboat Cruises is a senior leadership position that plays a pivotal role in shaping and leading all culinary and service operations across the fleet of riverboats and at dockside events. This position demands not only a passion for exceptional food and guest service but also a strategic mindset to innovate and elevate the dining experience while maintaining operational excellence. Reporting directly to upper management, the Director of Food & Beverage is entrusted with the responsibility to ensure every cruise and event reflects the company’s signature hospitality standards that emphasize warm, genuine, and anticipatory service.
The Director will oversee all food and beverage operations, including specialty cruises, seasonal buffets, themed dining events, and dockside experiences, ensuring consistency, quality, and flawless execution at all times. A key part of the role involves upholding rigorous standards in food safety, sanitation, and regulatory compliance, guaranteeing guests’ confidence in every meal served. Leading a team of managers and crew, the Director must cultivate a culture of accountability, engagement, and continuous improvement that fosters both team development and outstanding guest interactions. This leadership role requires a hands-on presence during operations to inspire and support staff while maintaining smooth coordination between culinary and service teams.
Moreover, the position is charged with driving financial performance through strategic pricing, cost controls, and innovative revenue-enhancing initiatives that enhance guest satisfaction and elevate profitability. Collaboration with culinary leadership to design captivating menus and dining concepts that tell a story and complement the riverboat journey is a fundamental aspect of the Director’s responsibilities. Embracing both innovation and tradition, the Director of Food & Beverage must align new initiatives with the heritage and charm that define the Savannah Riverboat experience.
Ultimately, the Director of Food & Beverage at Savannah Riverboat Cruises is a visionary leader who blends operational expertise, culinary creativity, and a deep commitment to hospitality excellence to create unforgettable moments for every guest. This full-time role offers an exciting opportunity to lead a vibrant team, influence guest experiences at a prestigious hospitality company, and contribute meaningfully to a beloved brand that prides itself on delivering Southern charm and authentic river cruises.
The role of Director of Food & Beverage at Savannah Riverboat Cruises is a senior leadership position that plays a pivotal role in shaping and leading all culinary and service operations across the fleet of riverboats and at dockside events. This position demands not only a passion for exceptional food and guest service but also a strategic mindset to innovate and elevate the dining experience while maintaining operational excellence. Reporting directly to upper management, the Director of Food & Beverage is entrusted with the responsibility to ensure every cruise and event reflects the company’s signature hospitality standards that emphasize warm, genuine, and anticipatory service.
The Director will oversee all food and beverage operations, including specialty cruises, seasonal buffets, themed dining events, and dockside experiences, ensuring consistency, quality, and flawless execution at all times. A key part of the role involves upholding rigorous standards in food safety, sanitation, and regulatory compliance, guaranteeing guests’ confidence in every meal served. Leading a team of managers and crew, the Director must cultivate a culture of accountability, engagement, and continuous improvement that fosters both team development and outstanding guest interactions. This leadership role requires a hands-on presence during operations to inspire and support staff while maintaining smooth coordination between culinary and service teams.
Moreover, the position is charged with driving financial performance through strategic pricing, cost controls, and innovative revenue-enhancing initiatives that enhance guest satisfaction and elevate profitability. Collaboration with culinary leadership to design captivating menus and dining concepts that tell a story and complement the riverboat journey is a fundamental aspect of the Director’s responsibilities. Embracing both innovation and tradition, the Director of Food & Beverage must align new initiatives with the heritage and charm that define the Savannah Riverboat experience.
Ultimately, the Director of Food & Beverage at Savannah Riverboat Cruises is a visionary leader who blends operational expertise, culinary creativity, and a deep commitment to hospitality excellence to create unforgettable moments for every guest. This full-time role offers an exciting opportunity to lead a vibrant team, influence guest experiences at a prestigious hospitality company, and contribute meaningfully to a beloved brand that prides itself on delivering Southern charm and authentic river cruises.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- minimum 5 years of experience in food and beverage management
- proven track record of leading large teams
- strong understanding of food safety and sanitation regulations
- excellent organizational and leadership abilities
- ability to work flexible hours including evenings and weekends
- excellent communication skills
- valid food handling certification
- ability to lead under pressure
- proactive problem-solving skills
- commitment to customer service excellence
Job Qualifications
- Bachelor's degree in hospitality management, culinary arts, or related field preferred
- extensive experience in food and beverage management in a hospitality setting
- proven leadership and team development skills
- strong knowledge of food safety regulations and sanitation standards
- experience in menu design and culinary innovation
- excellent communication and interpersonal skills
- ability to manage budgets and financial performance
- passion for delivering exceptional guest experiences
- familiarity with southern hospitality and cultural nuances
Job Duties
- Direct all Food & Beverage operations including dining cruises, specialty events, and dockside experiences
- ensure flawless execution of every cruise with a focus on consistency, quality, and timing
- maintain the highest standards in food safety, sanitation, and regulatory compliance
- champion a guest-first culture rooted in Southern hospitality and elevated service
- design and refine immersive dining experiences that complement the riverboat journey
- lead service recovery efforts with professionalism and urgency to exceed expectations
- train and develop a high-performing team of managers and crew members
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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