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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $180,000.00 - $195,000.00
Work Schedule
Standard Hours
Job Description
The Peninsula Hotel group is a globally renowned luxury hospitality brand celebrated for its exceptional service, exquisite dining experiences, and elegant accommodations. With properties located in some of the most prestigious cities around the world, The Peninsula is synonymous with sophisticated luxury, impeccable standards, and a deep commitment to guest satisfaction. The brand’s reputation is built on combining the finest service with culturally immersive experiences and world-class amenities, creating a unique and memorable stay for every guest.
This particular role is based in New York City, one of the most competitive and vibrant luxury hospitality markets globally. The Penin... Show More
This particular role is based in New York City, one of the most competitive and vibrant luxury hospitality markets globally. The Penin... Show More
Job Requirements
- bachelor’s degree in hospitality management business administration or related field required advanced degree preferred
- minimum of 8-10 years of progressive leadership experience in ultra-luxury food & beverage operations
- proven track record in leading high-volume high-profile dining venues within top-tier luxury hotels or standalone establishments
- prior experience in new york city and within a unionized environment strongly preferred
- expert-level understanding of luxury food & beverage operations including fine dining banquets and high-end bar programs
- strong financial acumen with the ability to interpret complex financial data and drive profitability
- exceptional leadership presence with the ability to inspire challenge and develop elite teams
- advanced communication and interpersonal skills with a high degree of emotional intelligence
- demonstrated success in achieving forbes five-star or equivalent luxury service standards
Job Qualifications
- bachelor’s degree in hospitality management business administration or related field
- minimum of 8-10 years of progressive leadership experience in luxury food & beverage operations
- proven experience managing high-volume dining venues within luxury hotel or standalone environments
- knowledge of new york city hospitality regulations and unionized work environments
- ability to develop and execute strategic business plans and revenue management strategies
- strong leadership skills with experience mentoring and managing teams
- excellent communication and interpersonal skills
- familiarity with luxury service standards and guest personalization
- proven track record of achieving exceptional guest satisfaction and operational excellence
Job Duties
- assume full ownership of the food & beverage division’s financial performance including p&l accountability aggressive revenue targets gop margins and cost optimization in line with luxury benchmarks
- develop and execute sophisticated annual business plans including dynamic pricing strategies demand forecasting and data-driven revenue management specific to the new york luxury market
- lead mentor and hold accountable a high-performing leadership team across all outlets set measurable kpis tied to peninsula brand standards and guest satisfaction indices
- elevate all dining concepts to industry-leading status through innovation strategic partnerships and continuous reinvention aligned with global luxury trends
- drive a culture of anticipatory service and exceptional guest recognition ensuring all vip repeat and high-profile guests receive fully personalized experiences
- oversee talent acquisition at a world-class level attracting top-tier hospitality professionals and fostering a culture of excellence discipline and continuous development
- implement rigorous training programs emphasizing luxury service choreography product knowledge mastery and emotional intelligence in guest interactions
- partner closely with culinary leadership to ensure menu innovation cost control and alignment with brand positioning and market demand
- lead all marketing branding and public relations initiatives for f&b outlets in collaboration with the hotel’s executive team with a strong emphasis on media visibility influencer engagement and critical acclaim
- establish the hotel as a destination dining hub through strategic event programming partnerships and seasonal activations reflective of new york city’s cultural calendar
- maintain strict compliance with all new york city health safety and union regulations ensuring zero tolerance for lapses in standards
- serve as a key member of the executive committee contributing to overall hotel strategy profitability and brand positioning
- act as a visible and active ambassador of the peninsula brand within the local and international luxury community
- manage labor relations proactively particularly within a unionized environment ensuring compliance while maintaining operational excellence
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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