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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
vision coverage
Life insurance
short-term disability
long-term disability
401(k) retirement savings plan
Generous Paid Time Off
Job Description
Invited is a leading company in the hospitality and service industry, dedicated to building relationships and enriching the lives of its members, guests, and employees. Established in 1957, Invited has grown to become the largest owner and operator of private clubs nationwide, managing over 130 country clubs, city clubs, and athletic clubs. Their clubs are renowned for offering world-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers. Their commitment to excellence and inclusivity makes them a premier destination for both members and employees seeking a vibrant and supportive community. Invited prides... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 5 years in club management or related food and beverage role
- Proven ability to manage multi-million-dollar operations
- Strong leadership and communication skills
- Knowledge of safety protocols and regulatory compliance
- Proficient with computer and spreadsheet software
- Ability to handle confidential information discreetly
- Completion of required food and beverage training modules
- Preferred bachelor’s degree
- Certifications such as Food Handlers Certificate, Alcohol Safety, STAR Service, ABC, and CPR preferred
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- Minimum of 5 years in club management or related food and beverage leadership role
- Proven experience managing multi-million-dollar operations with financial decision-making capability
- Knowledgeable in service training and alcohol management
- Experienced handling confidential member and employee data
- Proficient in computer skills including spreadsheet software
- Strong communication and leadership skills
- Completion of food and beverage online training modules such as service training, host training, bartender training, server assistant training, banquet server training, beverage cart attendant training, kitchen and employee training, F and B refresh training, culinary safety, food safety, and alcohol safety
- Preferred certifications include Food Handlers Certificate, Alcohol Safety, STAR Service Certification, ABC Certification, and CPR Certification.
Job Duties
- Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance
- Identify and implement opportunities for member events and food and beverage services to meet ongoing member needs and achieve revenue objectives
- Communicate with members both individually and in groups to ensure the club consistently exceeds their expectations
- Work with member committees to develop and implement member activities and events that enhance member engagement
- Develop aggressive sales, marketing, and net revenue plans for food and beverage and oversee their successful implementation according to budgeting and revenue guidelines
- Ensure expense control systems are in place and closely monitor department expenses including payroll-to-revenue ratio and forecasting
- Oversee scheduling of all service personnel, manage labor cost budgeting, and ensure accurate time reporting
- Ensure service recovery programs are effectively implemented, with staff trained to handle member concerns
- Recruit, hire, and develop qualified staff committed to service excellence
- Create an excellent work environment focused on teamwork, mutual respect, and member satisfaction while achieving service and revenue objectives
- Develop employees for career advancement using performance reviews, cross-training, and developmental planning
- Administer appropriate compensation packages and ensure comprehensive onboarding
- Implement training programs consistently to ensure staff deliver quality service
- Collaborate with other department heads to ensure operational alignment
- Attend and lead department head and food and beverage meetings and hold regular service training sessions
- Conduct daily line-ups to review daily events and menu items with the service team
- Ensure adherence to mandated policies and procedures, especially Time Management Policy
- Oversee procurement, scheduling, and payroll responsibilities ensuring policy compliance
- Continuously monitor service operations to align with club standards and goals
- Oversee food and beverage aspects in private events including attending BEO meetings and determining staffing needs
- Ensure smooth operations at all times.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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