Director of Food and Beverage

Invited is a leading company in the hospitality and service industry, dedicated to building relationships and enriching the lives of its members, guests, and employees. Established in 1957, Invited has grown to become the largest owner and operator of private clubs nationwide, managing over 130 country clubs, city clubs, and athletic clubs. Their clubs are renowned for offering world-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers. Their commitment to excellence and inclusivity makes them a premier destination for both members and employees seeking a vibrant and supportive community. Invited prides itself on fostering a culture of collaboration, innovation, and respect, which has allowed the company to thrive for over six decades.

The role of Director of Food and Beverage at Queen's Harbour Yacht & Country Club in Jacksonville, FL, is a prestigious leadership position within this dynamic company. This role is responsible for the strategic leadership and flawless execution of all food and beverage operations across the club. The Director partners with the General Manager and Executive Chef to maintain the highest standards of service and culinary excellence, ensuring that member experiences not only meet but consistently exceed expectations. A critical component of this role is driving operational efficiency and maximizing financial performance by increasing revenue and profitability while fostering an organizational culture focused on exceptional service.

In this comprehensive leadership position, the Director oversees all front-of-house service teams, manages vendor relationships, and leads initiatives to enhance member satisfaction through innovative programming, strategic pricing, and the promotion of club events. The Director ensures strict adherence to safety protocols, regulatory compliance, and club policies, positioning Queen's Harbour Yacht & Country Club as a prestigious and sought-after destination for its members. By aligning food and beverage operations with the club’s broader strategic goals, the Director plays a pivotal role in the long-term success and reputation of the club.

The Director's day-to-day responsibilities include maintaining exceptional member relations by creating a high-quality service environment supported by staffing, programming, and facility maintenance. The role entails identifying and implementing new opportunities for member events and food and beverage services that directly respond to member needs and support revenue growth. Effective communication with members, working with member committees, and professional interaction with guests are essential for ensuring superior member satisfaction. The Director also develops aggressive sales, marketing, and net revenue plans and oversees their implementation in line with budgeting and revenue guidelines.

Operational oversight extends to maintaining expense control systems, closely monitoring departmental expenses including payroll-to-revenue ratios, and utilizing forecasting tools. The Director manages staff scheduling, labor cost budgeting, and ensures accurate adherence to time management policies. Staff recruitment, hiring, and professional development are key aspects of this role, which emphasizes creating a positive work environment that encourages teamwork, respect, and service excellence. Training programs are systematically implemented to maintain high service standards, and the Director collaborates with other department leaders to ensure alignment and coordination across club functions.

The Director also oversees food and beverage elements at private events, attends banquet event order meetings, determines staffing and product needs, and guarantees smooth operations. Overall, this role requires a visionary leader who can balance day-to-day operational demands with strategic planning to drive continued success. Invited offers a rewarding Total Rewards package that includes competitive pay and an extensive range of benefits for full-time employees, underscoring the company's commitment to its team’s well-being and professional growth. Joining Invited means becoming part of a company with a rich heritage, a vibrant culture, and a passion for excellence in private club management.