Director of Food And Beverage

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $84,800.00 - $135,500.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule

Job Description

This prestigious hotel is a distinguished luxury establishment known for delivering exceptional hospitality experiences to its diverse clientele. The hotel offers world-class amenities and services, catering to both local guests and international travelers seeking superior accommodations and unforgettable experiences. With its prime location and dedication to excellence, the hotel prides itself on creating memorable stays through attentive service, elegant design, and innovative offerings. The hotel operates various Food & Beverage outlets, each designed to provide unique dining experiences that appeal to a wide range of tastes and preferences, making it a sought-after destination for guests and visitors alike.

The role of Director, Food & Beverage is a senior leadership position that plays a critical role in the overall success of the hotel’s operations. This position demands a visionary leader capable of inspiring their team and driving the development and execution of innovative menu concepts, promotions, and activations that attract both hotel guests and external visitors. The director leads all aspects of the Food & Beverage division, ensuring that service standards are not only met but exceeded consistently, thus enhancing guest satisfaction and loyalty. The role also involves close collaboration with other hotel departments and senior leaders to contribute to strategic decision-making and align Food & Beverage initiatives with broader organizational goals.

The Director is responsible for managing daily operations within the Food & Beverage division, which includes overseeing multiple outlets, managing budgets, controlling costs, and ensuring compliance with hygiene and safety regulations. A key component of the role is to foster a high-performance team environment, leading recruitment, training, and development efforts to nurture talent and grow future leaders within the division. The director must also maintain favorable working relationships across departments to promote a harmonious and productive workplace that drives efficiency and employee satisfaction.

Another vital responsibility is the financial stewardship of the Food & Beverage division, where the director prepares annual budgets, implements cost-control measures focusing on food, beverage, labor, and other operational expenses, and ensures targets for volume and profitability are achieved. This role requires the ability to monitor pricing strategies, analyze sales data, and optimize revenue management to maintain a competitive position within the luxury hospitality market. Handling guest complaints effectively and maintaining the highest standards of guest service quality are also crucial aspects of the director’s duties.

The ideal candidate will bring extensive experience in managing high-volume Food & Beverage operations within luxury hotel environments, preferably with exposure to Forbes 5-star standards or unionized settings. The role requires strong computer literacy, including proficiency in Microsoft Office and specialized hospitality software, along with exceptional communication, organizational, and problem-solving skills. This leadership position demands a flexible schedule that can accommodate the dynamic and fast-paced nature of the hospitality industry, including the ability to work various shifts and holidays. Overall, the Director, Food & Beverage is a pivotal figure in ensuring operational excellence, financial success, and unforgettable guest experiences through innovative leadership and strategic management.

Job Requirements

  • Previous food and beverage experience in a senior leadership role required
  • Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel
  • Computer literate in Microsoft Windows applications
  • University/college degree in a related discipline
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
  • Excellent communication and organizational skills

Job Qualifications

  • Previous food and beverage experience in a senior leadership role required
  • Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities
  • Experience in a Forbes 5-star environment preferred but not essential
  • Experience in a union environment preferred
  • Computer literate in Microsoft Windows applications required
  • University/college degree in a related discipline
  • Strong interpersonal and problem-solving abilities
  • Highly responsible and reliable
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
  • Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revina
  • Excellent communication and organizational skills
  • Entrepreneurial mindset with strong interpersonal and problem-solving abilities

Job Duties

  • Inspire and drive innovative experiences and activations, menus and concepts, creating a destination of choice for both hotel and external guest
  • Participate as a senior leader in hotel wide strategic decision
  • Lead and manage the day-to-day operations of the food and beverage division ensuring all luxury service standards are followed
  • Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profit
  • Lead and support all food and beverage departments in the achievement of their financial and operational target
  • Prepare annual budgets and administer in a fiscally responsible manner
  • Implement effective control of food, beverage, labor and operating expenses throughout the F&B division
  • Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
  • Oversee the selection, training and development of all colleagues to ensure timely recruitment and career growth
  • Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas
  • Handle all guest complaints in the food and beverage division
  • Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability
  • Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment
  • Develop a high performing F&B leadership team and be invested in their growth
  • Conduct daily F&B meeting to discuss VIP guests in house and arrival, F&B revenue updates, operational challenges and ways to improve
  • Maintain a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate
  • Follow department policies, procedures and service standard
  • Follow all safety policies
  • Other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef