Director of Events

Omaha, NE, USA|Onsite

Job Overview

Compensation

Salary

Range $52,600.00 - $92,800.00

Benefits

Free Meal Every Shift

Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties

Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa

Free parking

Two for one movie theatre coupons at Marcus Theatres

Ability to grow your career and transfer from one property to another

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

Company-paid Life Insurance

Employee assistance program

401k with employer match

Early wage access

Job Description

The Omaha Marriott at the Capitol District is a premier hotel located in the heart of downtown Omaha. Known for its upscale hospitality and world-class service, this hotel stands as one of the city’s leading accommodations. As part of the distinguished Marcus Hotels & Resorts portfolio, the Omaha Marriott benefits from a rich heritage of over 60 years in operational and service excellence. Marcus Hotels & Resorts is recognized for its commitment to creating extraordinary experiences not only for guests but also for its employees. This dedication to quality and service establishes the property as a sought-after workplace, where growth opportunities abound and staff are empowered to deliver exceptional guest experiences.

This particular opportunity is for the position of Director of Events, a critical role that involves orchestrating the seamless execution of meetings, social gatherings, and special events hosted at the hotel. The Director of Events acts as the main liaison between clients, banquet operations, food and beverage leadership, and hotel management to guarantee flawless event delivery. Responsibilities span from overseeing event planning and operations, managing budgets and revenue goals, to maintaining robust client relationships and ensuring compliance with brand standards and policies. This leadership role requires someone who is meticulous in coordinating event details, promotes a professional image of the organization, and drives business growth through exceptional service and operational performance.

The Director of Events will be instrumental in sustaining the hotel's reputation for superior style and guest satisfaction by leading a dedicated team, strategizing for operational success, and continuously developing innovative event experiences. The candidate will need to effectively balance multiple projects and competing priorities in a fast-paced environment, demonstrating strong financial acumen and interpersonal skills. Additionally, this role demands a flexible schedule, including availability during evenings, weekends, and holidays to meet the dynamic needs of the hospitality industry.

The Omaha Marriott’s work environment fosters career development with opportunities to transfer within properties in the Marcus Hotels & Resorts family. Employment benefits complement the position, offering meal provisions, room discounts, insurance coverage, paid time off, and retirement savings options, among others. This role is ideal for a seasoned hospitality professional aiming to elevate their career in a respected, growth-oriented company dedicated to excellence and customer satisfaction.

Job Requirements

Minimum five years of experience in catering, event management, hospitality sales, or event execution in a full-service or luxury hotel environment
Director-level experience preferred
Proven ability to manage complex events and competing priorities
Strong financial skills including budgeting, forecasting, pricing, and contract negotiations
Knowledge of food and beverage and banquet operations
Proficiency in Microsoft Office applications
Experience with hotel property management and event systems preferred
Exceptional interpersonal, communication, negotiation, and conflict-resolution skills
Ability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

Minimum five years of catering, event management, hospitality sales, or event execution experience in a full-service or luxury hotel environment
Director-level experience preferred
Demonstrated experience managing complex events, multiple projects, and competing priorities
Strong financial acumen including budgeting, forecasting, pricing, and contract negotiations
Knowledge of food and beverage operations, banquet services, audiovisual requirements, room set-ups, and menu planning
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Experience with hotel property management and event planning systems preferred, including Marriott CI/TY
Exceptional interpersonal, customer service, negotiation, and conflict-resolution skills
Excellent verbal and written communication skills
Ability to effectively present information and communicate with clients, team members, and leadership
Ability to work a flexible schedule including evenings, weekends, holidays, and extended hours

Job Duties

Lead and manage the Events Department to achieve revenue, profitability, guest satisfaction, and operational performance goals
Develop, monitor, and manage departmental budgets, forecasts, revenue projections, expenses, and profitability
Oversee event operations, staffing, and management coverage including weekends, holidays, and high-volume periods
Build and maintain strong client relationships through proactive communication, event planning, site visits, problem resolution, and post-event follow-up
Collaborate with Food & Beverage leadership, Culinary teams, Banquet Operations, and Sales teams to establish service standards and create unique event experiences
Direct event planning activities including VIP events, themed functions, special events, holiday programs, room set-ups, and banquet operations
Ensure compliance with company policies, brand standards, billing procedures, contract requirements, information protection practices, and standard operating procedures
Lead, develop, and support team members to drive exceptional service, business growth, account retention, and achievement of departmental objectives
Maintain event records, client files, and business documentation while analyzing market trends and participating in community and professional organizations
Promote a professional image of the organization by maintaining high standards of appearance, safety, cleanliness, guest service, and performing additional duties as assigned