Director of Events

San Antonio, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $95,000.00

Work Schedule

Standard Hours

Benefits

free meals in colleague cafe

health benefits

Dental benefits

vision benefits

Discounted hotel room nights

retirement savings plan

Tuition Reimbursement

Job Description

Hyatt Regency Hill Country Resort & Villas is a premier luxury resort located in the scenic Texas Hill Country, renowned for its beautiful landscapes, exceptional services, and a variety of amenities designed to provide guests with an unparalleled experience. Recently, the resort has undergone a significant multi-phase renovation and repositioning project, which includes the addition of Rancher Hall, a stunning new event venue overlooking a 2.2-acre lagoon, a diversified selection of indoor and outdoor event spaces, refreshed guest rooms, upgraded event venues, and the introduction of five luxurious villas. These enhancements are thoughtfully designed to elevate the guest experience while preserving the resort's authentic charm and natural beauty. Hyatt Regency Hill Country Resort & Villas has become a sought-after destination for weddings, corporate events, and social gatherings, known for its ability to deliver memorable moments with exceptional hospitality.

The role of Director of Events at Hyatt Regency Hill Country Resort & Villas is a dynamic leadership position responsible for overseeing the overall standards of Event Sales and Event Planning. Reporting directly to the General Manager, the Director manages and supervises Event Managers and administrative staff, ensuring the highest standards of service, training, and operational efficiency. This role requires a strategic and hands-on leader who is proficient in all aspects of event management, including booking, proposal preparation, presentations, documentation, and coordination with various hotel departments. The Director of Events plays a crucial role in achieving individual and overall property event sales goals, managing budgets, developing marketing plans, and driving catering revenue growth. Collaboration is key, as the Director works closely with chefs to create innovative menus, partners with banquet teams to maintain quality standards, and leads event meetings to foster teamwork and alignment.

In addition to operational expertise, the Director of Events acts as a mentor and coach to staff, promoting Hyatt's service standards and cultivating value-based customer relationships that build long-term business success. This position requires creativity, strong communication skills, and the ability to motivate teams to deliver exceptional guest experiences in a fast-paced hospitality environment. The opportunity offers a chance to be part of a highly respected global brand committed to growth and excellence in hospitality, with competitive benefits such as free meals, comprehensive health coverage, discounted accommodations, retirement plans, training, tuition reimbursement, and career mobility within Hyatt Hotels and Resorts worldwide. This is an ideal career move for an experienced, service-oriented professional who thrives in a leadership role within the hospitality industry and is passionate about event management and guest satisfaction.

Job Requirements

Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
Must possess minimum 2 years of experience as Director of Events
Preferred experience with hotel pre-opening
Possess a service oriented style and professional presentation skills
Degree in hotel or hospitality preferred
Must demonstrate high energy and entrepreneurial spirit
Effective communication skills
Ability to deliver exceptional customer service
Proficiency in Microsoft Word, PowerPoint and Excel
Strong organizational and administrative skills
Maintain communications with Corporate Staff
Proof of eligibility to work in the United States
Successfully complete background check

Job Qualifications

Minimum 2 years of prior experience as Director of Events
With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentation skills
Hotel or hospitality degree an asset
High energy, entrepreneurial spirit, motivational leader
Effective communicator
Ability to provide exceptional customer service and improve the bottom line
Clear concise written and verbal communication skills in English
Proficient in Microsoft Word, PowerPoint and Excel
Excellent organizational, interpersonal and administrative skills

Job Duties

Responsible for short and long term planning and the management of Event Sales and Event Planning
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Maintain or exceed budgeted sales and profits in all event areas
Develop and implement effective marketing plans for generating catering revenues
Experience evaluating each piece of event business to ensure business can be properly serviced
Monitor sales performance of Event Sales Managers
Ability to put together creative and innovative menus based on skills of the kitchen
Work closely with Chef on pricing specialty menus
Train, supervise and work with event staff, in order to solicit and book banquet and event functions, as well as the planning, merchandising and execution of the functions
Work closely with Banquet Manager and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups
Leads event team to build long-term, value-based customer relationships that enable achievement of hotel Event sales objectives
Administer all phases of the event department, including but not limited to sales, planning, marketing, servicing and administrative procedures
Coach and counsel employees to reflect Hyatt service standards and procedures