Director of Event Services at The Oncenter & Empower FCU Amphitheater

Legends Global is a leading and renowned company specializing in partnering with the world's most prestigious live events, venues, and brands. With a vast global network that includes 450 venues hosting 20,000 events annually and entertaining over 165 million guests, Legends Global delivers a comprehensive array of premium services. Their expertise spans from feasibility and consulting to venue management, hospitality, sales, partnerships, merchandise, and content booking. The company is committed to an inclusive and collaborative culture that promotes respect, ambitious thinking, and bold action. Their workplace environment encourages authenticity and career growth, emphasizing that success is a collective effort achieved through unity and teamwork.

The Director of Event Services role at The Oncenter and Empower FCU Amphitheater at Lakeview, both managed by Legends Global, is a full-time exempt position with a competitive salary range of $80,000 to $95,000. This role is pivotal in the successful coordination and execution of events—both ticketed and non-ticketed—at these prominent venues. The Director is responsible for overseeing all facets of facility operations related to events, ensuring seamless execution and high-quality experiences for clients and guests.

This leadership position involves supervising Event Managers and Coordinators, managing relationships and coordination with the IATSE stagehand union, and ensuring proper facility setups. The role also requires collaboration with team members to resolve operational issues and participation in planning and organizational meetings. Furthermore, the Director plays a key role in budget preparation, reporting monthly event activities, developing and enforcing standard operating procedures, hiring, training, and evaluating staff. Maintaining positive employee and labor relations, along with supporting employee development and performance management, are crucial aspects of the role. The Director of Event Services also takes part in recognizing outstanding employee performance, addressing corrective actions when needed, and conducting performance appraisals.

Candidates for this position will benefit from working in a dynamic environment known for its culture of respect and teamwork. They will have the opportunity to lead a dedicated team at venues that serve diverse events including conventions, trade shows, sales meetings, exhibits, and food and beverage functions. The position requires an approachable yet decisive leader with exceptional organizational, planning, and communication skills. Physical demands include the ability to work both indoors and outdoors, often requiring long periods of walking or standing. The compensation package includes medical, dental, vision, life and disability insurance, paid vacation, and 401k benefits, reflecting Legends Global's commitment to comprehensive employee well-being.