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Director of Event Services

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee assistance program

Job Description

Marriott International is a global leader in the hospitality industry, renowned for delivering exceptional guest experiences through its diverse portfolio of hotels and resorts. With a commitment to excellence, Marriott focuses on innovation, diversity, and personalized service to create memorable stays for guests worldwide. The company's dedication to quality and its culture of inclusivity make it a premier employer in the hotel and event services sector. Marriott continuously strives to foster a dynamic environment that nurtures growth, creativity, and collaboration among its workforce.

The role of the Director of Event Services at Marriott International is a pivotal leadership position re... Show More

Job Requirements

  • High school diploma or GED
  • 4 years experience in event management, food and beverage, sales, or marketing
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in event management, food and beverage, sales, or marketing
  • Strong leadership and communication skills
  • Ability to manage multiple priorities and solve problems effectively
  • Familiarity with event management procedures and hospitality standards
  • Commitment to guest satisfaction
  • Knowledge of applicable laws and regulations related to human resources
  • Ability to work collaboratively with diverse teams

Job Qualifications

  • High school diploma or GED with 4 years experience in event management, food and beverage, sales, or marketing
  • OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field with 2 years relevant experience
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Proven ability to manage multiple projects and coordinate across departments
  • Knowledge of hospitality industry standards and best practices
  • Ability to maintain high standards of customer service and operational efficiency

Job Duties

  • Manage event service staff and coordinate with Banquets/Catering, Event Technology, Event Planning, and Sales
  • Ensure consistent, high-level service at all property events
  • Execute events following catering, event service, and food and beverage Standard Operating Procedures
  • Promote adherence to the Red Coat Program (MHR) among Event Service Managers
  • Achieve guest and employee satisfaction goals
  • Assist in managing departmental financial performance
  • Identify opportunities for upselling and recommend event enhancements

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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