Director of Event Planning

Sheraton Hotels & Resorts, a brand within the Marriott International portfolio, is renowned globally for its commitment to providing exceptional guest experiences through thoughtful service and engaging environments. Since 1937, Sheraton has been a place where people gather and connect, embodying its mission as 'The World's Gathering Place.' With over 400 communities worldwide, Sheraton not only fosters a welcoming atmosphere for guests but also prides itself on creating a supportive and inclusive environment for its associates. The company values the diverse backgrounds, talents, and experiences of its team members, committed to non-discrimination and equal opportunity employment. This culture of belonging makes Sheraton a premier choice for professionals looking to advance their careers in the hospitality industry while contributing to memorable guest experiences.

The position of Event Planning Manager at Sheraton Hotels & Resorts is a pivotal role within the event management team. This management role is responsible for overseeing the daily functions and staff within the event planning department, which includes Senior Event Managers, Event Managers, Associate Event Managers, and Administrative Assistants. The Event Planning Manager ensures the smooth transition between the various stages of event execution, from the pre-event preparation phases to post-event wrap-ups, guaranteeing seamless coordination between sales and operations teams. The manager plays a crucial role in maximizing revenue opportunities by up-selling catering and group room blocks across all events while maintaining an accurate forecast to support financial objectives.

In addition to operational oversight, the Event Planning Manager leads the team in adherence to departmental standards, policies, and procedures while fostering a customer-centric culture aimed at delivering outstanding guest satisfaction. They engage directly with complex or high-profile events that have significant financial impacts, ensuring that service quality and revenue management goals are consistently met. Another key responsibility includes spearheading the catering menu development process and managing relationships with external vendors to enhance event experiences. The manager is also charged with ensuring employee training on guest expectations and safety procedures is thorough and ongoing.

This role demands someone with strong leadership skills who can oversee scheduling, troubleshoot event conflicts, and drive execution strategies to support the overall event management goals. The Event Planning Manager also reviews guest feedback and satisfaction metrics to identify improvement areas and implement corrective action plans. The position offers a competitive salary range of $92,000 to $122,000 annually and comes with comprehensive benefits, including a bonus program, health care coverage, 401(k) plan with company match, stock purchase options, paid time off, and various wellness and family support benefits. Working at Sheraton means joining a vibrant community that values contribution, growth, and respect, making this an excellent opportunity for those passionate about event management and hospitality leadership.