Director of Event Management

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering excellent guest experiences through a portfolio of distinguished hotel brands. One of its premier luxury brands, JW Marriott, offers exceptional accommodations in gateway cities and distinct resort locations worldwide. With over 100 beautiful properties, JW Marriott is dedicated to fostering an environment where associates are valued, supported, and empowered to grow personally and professionally. At JW Marriott, there is a strong emphasis on associate well-being, development, and creating a welcoming community that celebrates diversity and encourages passion within a luxury setting. Marriott Hotels uphold the promise of "Wonderful Hospitality. Always." and are committed to innovation, inclusivity, and high standards of service excellence. This brand offers associates a unique work experience alongside a diverse team and ample opportunities for training, recognition, and career advancement.

This full-time management position, located at 1601 Lake Robbins Dr, The Woodlands, Texas, offers an annual salary range of $116,000 to $156,000 with bonus eligibility and relocation assistance available. The role functions as the strategic business leader for Event Management, overseeing departments including Event Planning, Banquets/Catering, Event Service, and Event Technology. The position is responsible for developing and implementing departmental strategies aligned with the brand’s service initiatives and business goals. This leadership role ensures that all property events are executed seamlessly from sales through operational fulfillment and back to sales collaboration.

The Event Management leader cultivates a high-performing team that consistently meets the needs of the brand’s target customers and drives growth in event revenues while maximizing departmental financial performance. By leading cross-functional collaboration with culinary and operational teams, the leader ensures compliance with food-safety standards, operational readiness, and maintains the quality and maintenance of event spaces and equipment. They also oversee vendor relationships to enhance event experiences and generate incremental revenue. Strong focus is placed on delivering exceptional guest service by creating an inviting environment that exceeds expectations. The role includes managing budgets, troubleshooting event challenges, and ensuring that staffing levels support both guest satisfaction and operational efficiency.

Beyond operational excellence, the leader sets clear expectations, drives accountability for service behaviors, and communicates departmental goals transparently to align the team with business priorities. They integrate brand and regional initiatives into actionable plans and encourage innovation through calculated risk-taking to remain competitive in the market. The position also supports human resources activities to comply with legal regulations and ensures effective communication and emergency preparedness throughout the event management areas.

As part of Marriott International, the role embraces the company’s commitment to equal employment opportunities and celebrates the diversity of its workforce. JW Marriott champions a culture of inclusivity, respect, and continuous improvement, offering associates the chance to belong to a supportive global team and become the best version of themselves. This leadership opportunity is ideal for experienced event management professionals passionate about elevating hospitality experiences in a luxury environment and driving both guest and team success.