Director of Community Impact

Springfield, MO, USA|

Job Overview

Compensation

Salary

Range $58,000.00 - $60,000.00

Benefits

Convenient Downtown Location

Free parking

opportunities for professional development

Paid time off to volunteer

An exceptional team of top-notch professionals

Job Description

United Way Ozarks Region is a prominent nonprofit organization dedicated to advancing the common good within the Ozarks community. The organization focuses on fostering community change by addressing critical social issues that impact individuals and families across the region. United Way Ozarks Region achieves its mission through a combination of strategic alliances, resource mobilization, and community engagement that unites people, resources, and ideas for the greater benefit of all residents. Its efforts aim to ensure that children succeed in school, families achieve financial stability, and community members maintain good health. United Way Ozarks Region is deeply committed to inclusivity, accountability, collaboration, and impactful change, values that drive its engagement and programming efforts. The organization is recognized for its transparent, inclusive, and innovative approach to solving community challenges, and it nurtures a culturally and ethnically diverse environment where equal access and opportunities are championed.

The Director of Community Impact at United Way Ozarks Region is a vital leadership role responsible for designing and implementing dynamic community engagement initiatives that connect the public with the organization's mission. Reporting directly to the President and CEO, this exempt-level position serves as a bridge between United Way leadership, volunteers, partner nonprofits, and community stakeholders. The director leads several signature programs, including the Day of Caring, United for Greatness, and Community Field Trip, which are central to fostering meaningful volunteerism and community support. This role involves strategic partnership development with corporations and community organizations to cultivate a robust volunteer base, ensuring that volunteer activities are impactful and aligned with United Way's goals.

The Director of Community Impact also manages all operational aspects of community engagement programs such as budgeting, vendor management, staffing, communications, and data analysis. They oversee the implementation of United Way's community investment process, which includes recruitment and facilitation of the Community Investment Committee, program assessment, and impact measurement. The role requires oversight of multiple online volunteer portals, including Volunteer Ozarks and GivePulse, and intensive coordination with media partners to amplify volunteer opportunities. Effective communication and promotional strategies are critical components, with collaboration required alongside the Director of Communications to develop timely content for web, social media, and print channels.

In addition to program management, this position involves representing United Way Ozarks professionally at public events and presentations, participating in meetings during varied hours, and committing to ongoing professional development. The ideal candidate is passionate about mission-driven work, exhibits creativity and initiative in engagement efforts, demonstrates strong organizational and interpersonal skills, and thrives in a dynamic nonprofit environment. Located in a convenient downtown setting with free parking, the organization provides an exceptional and supportive work environment that values professional growth and community impact. This role offers the opportunity to make a significant difference in the Ozarks through volunteer coordination and community relationship-building, contributing directly to lasting social change.

Job Requirements

Bachelor's degree in social work, project management, education, or a related field preferred but not required
at least one year of professional experience in nonprofit work, event planning, program assessment, direct service provider, or volunteer management required
management or supervisory experience preferred
experience in event planning preferred
proficiency with software tools such as Microsoft Office Suite, WordPress, Constant Contact, and Canva preferred
ability to work independently and make informed decisions with minimal supervision
flexibility and resilience in managing stress and adapting to changing priorities
strong interpersonal and networking skills with the ability to foster relationships across diverse groups
excellent public speaking and presentation skills
exceptional written communication and organizational abilities with attention to detail
proficiency in multi-tasking, prioritizing, and meeting overlapping deadlines
capability to manage projects from inception to completion
analytical skills for data management and record-keeping
collaborative mindset supporting team goals and shared objectives
creativity and initiative to generate ideas and enhance engagement efforts
passion for mission-driven, community-focused work

Job Qualifications

Bachelor's degree in social work, project management, education, or a related field preferred but not required
at least one year of professional experience in nonprofit work, event planning, program assessment, direct service provider, or volunteer management required
management or supervisory experience preferred
experience in event planning preferred
proficiency with software tools such as Microsoft Office Suite, WordPress, Constant Contact, and Canva preferred
ability to work independently and make informed decisions with minimal supervision
flexibility and resilience in managing stress and adapting to changing priorities
strong interpersonal and networking skills with the ability to foster relationships across diverse groups
excellent public speaking and presentation skills
exceptional written communication and organizational abilities with attention to detail
proficiency in multi-tasking, prioritizing, and meeting overlapping deadlines
capability to manage projects from inception to completion
analytical skills for data management and record-keeping
collaborative mindset supporting team goals and shared objectives
creativity and initiative to generate ideas and enhance engagement efforts
passion for mission-driven, community-focused work

Job Duties

Cultivate relationships with corporate and community volunteers
partner with external organizations to identify new engagement opportunities and create meaningful volunteer experiences
plan and execute the Day of Caring event in partnership with the Director of Communication and Events
manage and guide community engagement programs and events including budgeting, communications, vendor management, staffing, analysis, and reporting
develop and maintain accurate records of sponsorships, participation, and event attendance
collaborate with the Director of Communications to request design promotional materials and ensure timely execution of web, social media, and print content
coordinate with KY3 and other partners to promote volunteer opportunities and the Volunteer Ozarks website
manage online volunteer portals and ensure data accuracy in donor management software
oversee the annual Community Investment process and communications with partner nonprofits
recruit and facilitate the Community Investment Committee
conduct research and development of interventions and programs
measure and report impact data
manage procurement and contracting
conduct education and outreach
perform program assessment and evaluation
build community relationships
represent United Way professionally at community events and presentations
participate in early morning and evening meetings or events
pursue ongoing professional development by attending relevant conferences and workshops