Director of Catering - Restaurant

We are a dynamic and rapidly expanding fast casual restaurant brand renowned for delivering a growth-focused concept that blends quality dining with convenience. Our establishment is committed to elevating the guest experience through innovative culinary offerings and seamless service. Recognizing the increasing demand for catering services, we are dedicated to developing a comprehensive catering program that not only supports our restaurant locations but also extends our brand's reach within the community. Our team's passion for hospitality is matched by our enthusiasm for leveraging technology and operational excellence to drive growth and improve customer satisfaction. Joining us means becoming part of a vibrant culture that values collaboration, creativity, and continuous improvement in a fast-paced, evolving market.

We are seeking a strategic, hands-on Catering Sales Director to lead the build-out and scaling of our restaurant catering program. This pivotal role involves crafting and executing a scalable growth plan to increase catering revenue across multiple locations. The Catering Sales Director will partner closely with operations to ensure catering services are efficiently executed in-store, with marketing to boost brand presence and generate business, and with technology teams to optimize digital ordering systems. This leadership position demands a unique blend of sales expertise, operational knowledge, and a passion for hospitality. The ideal candidate will possess a keen understanding of restaurant workflows and guest expectations, combined with the ability to develop systems and processes that simplify ordering, ensure food quality, and enhance the overall customer experience. Accountability for measurable sales growth, keen data analysis skills, and a collaborative approach are essential for success in this role.

In this role, the Catering Sales Director will manage the development of catering packages, bundles, and promotions designed to increase both order size and frequency. By improving digital ordering functionality across mobile and web platforms, the director will ensure a user-friendly and efficient ordering process that benefits guests and restaurant teams alike. They will oversee the smooth communication flow of orders from the guest to the restaurant and delivery to guarantee operational excellence. Equally important, the director will cultivate community partnerships with businesses, schools, and local organizations, fostering strong relationships that lead to repeat business and increased brand loyalty.

Working closely with cross-functional leadership teams, the Catering Sales Director will be responsible for setting and managing sales growth targets linked to incentive compensation, creating reliable and repeatable revenue streams, and continuously monitoring market trends and performance data to refine strategies. This role also emphasizes training and support for restaurant teams, ensuring that catering operations are simple, scalable, and consistently uphold our standards of hospitality and presentation. Success in this role will be marked by increased catering revenue, improved guest satisfaction, streamlined operations, and an elevated brand presence in the community.