Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $65,331.38 - $82,245.31
Benefits
company paid short-term and long-term disability
Medical insurance
Dental Insurance
Vision Insurance
Fidelity 401K retirement plan with employer matching up to 6 percent
Hilton Hotel Travel Discount Program
paid time off (PTO)
free meal
free annual VIA bus pass
Incentive bonus
referral bonus incentive program
Team Member Assistance Program
Job Description
Zachry Hotels is a leading name in the hospitality industry known for its commitment to outstanding customer service and a culture that treats both guests and team members like family. With a firm belief in doing the right thing because it is the right thing to do, Zachry Hotels has created a work environment that values every person, promotes teamwork, and offers more than just a job to its employees. This dedication to core values such as 'Every Person Matters,' 'Together We Can Do Great Things,' and 'This Is More Than a Job' reflects the company’s goal of fostering an... Show More
Job Requirements
- High school graduate or equivalent preferred
- Minimum of four year college degree preferred
- Prior hospitality experience preferred
- Minimum of three years supervisory experience or comparable catering, events, hospitality or related experience
Job Qualifications
- High school graduate or equivalent preferred
- Minimum of four year college degree preferred
- Prior hospitality experience preferred
- Minimum of three years supervisory experience or comparable catering, events, hospitality or related experience
Job Duties
- Solicit, negotiate and book new and repeat business through efforts such as client inquiries, outside sales calls, telemarketing, mailings, networking while maximizing banquet space to meet or exceed revenue goals
- Plan, up-sell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations
- Complete contracts, prepare appropriate paperwork, coordinate with hotel departments, resolve customer issues, complaints and problems to ensure quality product delivery and customer satisfaction
- Ensure all banquet/catered events are properly executed in compliance with the BEO, Resume and hotel standards, including Hilton's EventReady guidelines
- Plan, organize, and execute activities such as telemarketing, outside sales calls, conducting walking tours, entertaining clients, developing and soliciting new leads, presenting and preparing written proposals and contracts
- Maximize revenues and control expenses through effective negotiation of servicing, accurate forecasting and room block management
- Provide input and execute the Catering and Events portion of the Hotel's Business Plan to improve the guest experience and generate revenue
- Provide ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies
- Solicit and service major accounts including high-end VIP groups/events and events held off premises acting as liaison between clients and all hotel departments
- Promote hotel’s event and meeting planner surveys to design improvement plans and service recommendations
- Conduct semi-annual market studies to support meeting and banquet pricing strategies, prepare comparison reports and recommendations as needed
- Demonstrate positive leadership characteristics that inspire team members to meet and exceed standards and promote team member empowerment
- Other duties as assigned
Job Location
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