Director of Catering

Moody Gardens is a renowned hotel and convention center known for its exceptional service and commitment to excellence in the hospitality industry. Located in a vibrant and culturally rich area, Moody Gardens offers guests a unique blend of luxury, comfort, and comprehensive event services that cater to a wide range of clients, from corporate meetings and conferences to social gatherings and special celebrations. The hotel prides itself on its innovative approach to catering and event management, ensuring every occasion is memorable and flawlessly executed. With its expansive convention spaces and dedicated staff, Moody Gardens aims to exceed customer expectations through personalized service and attention to detail.

The Director of Catering at Moody Gardens plays a pivotal role in overseeing the entire Catering department, directly reporting to the Hotel General Manager. This full-time position is integral to the success of the hotel's catering and sales division, requiring a proactive leader who can manage a dynamic team and coordinate seamlessly with other departments. The Director is responsible for hiring, training, and managing catering sales managers and staff to maintain high standards of service. Collaboration with clients and banquet staff is essential to ensure the proper setup and execution of events, as well as the selection of appropriate menu items tailored to client needs.

Additionally, the Director of Catering works closely with the Executive Chef to regularly update the catering menu, incorporating current culinary trends and client preferences, thus ensuring the hotel stays competitive in the market. This role involves detailed budget management, including communication with the accounting department to address any financial inconsistencies and the completion of the annual budget report. The Director also partners with the Director of Sales to establish performance objectives and evaluate staff efficiency.

Key responsibilities include conducting site tours to discuss booking logistics, room options, and menus with potential clients, greeting guests courteously, overseeing Banquet Event Order (BEO) meetings to guarantee accurate event servicing, and maintaining open communication with various department directors. The position demands sound judgment, initiative, attention to detail, and the ability to adapt to changing management directives.

The ideal candidate will bring at least five years of catering experience within a hotel or similar setting and possess strong skills in customer relations, communication, and problem-solving. Proficiency with moderately complex computer systems, particularly knowledge of Delphi software, is highly preferred. Physical stamina is also required, as the role involves being on feet for the entire shift and occasionally lifting up to 20 pounds. Moody Gardens offers a supportive and professional environment where dedication and expertise in catering management are valued and rewarded, making this an excellent opportunity for experienced professionals eager to advance their careers in the hospitality industry.