Director of Beverage - Waldorf Astoria New York

Hilton is a globally renowned hospitality company known for its commitment to excellence and providing memorable experiences for guests worldwide. Established as a leader in the hotel industry, Hilton operates a diverse portfolio of world-class hotels and resorts, known for quality, innovation, and outstanding service. The company prioritizes creating an award-winning workplace culture that supports team members through various benefits and development opportunities. Hilton’s core values emphasize hospitality, integrity, leadership, teamwork, ownership, and urgency, guiding every interaction and ensuring that both guests and employees receive exceptional care. With a presence serving over 3 billion guests globally, Hilton continues to set the industry standard for travel and hospitality. This company is dedicated to making every stay extraordinary, while also focusing on cultivating a fulfilling and rewarding career for its team members. Employment type is full-time, and Hilton offers competitive salaries reflecting the role’s senior leadership responsibilities within its food and beverage division.

The role of Beverage Director at Hilton is a pivotal leadership position responsible for steering the beverage operations within the Food & Beverage department to meet high standards of quality, safety, and service excellence. This position requires strategic oversight of all beverage-related sales and service strategies, ensuring that these plans align with broader business goals including guest satisfaction, revenue growth, and marketing objectives. The Beverage Director works collaboratively with culinary and food & beverage leadership to innovate promotional strategies and optimize profitability across multiple outlets. A key part of the role involves rigorous inventory management, quality control, regulatory compliance, and financial monitoring to sustain operational efficiency and maximize returns. Additionally, the Beverage Director plays a crucial role in cultivating a motivated and high-performing team, implementing performance management, developing professional growth opportunities, and recognizing achievements to boost staff engagement and retention. By analyzing service trends and guest feedback, this leader proactively improves service delivery and ensures standards that enhance Hilton’s reputation for hospitality excellence. The position not only demands operational excellence and financial acumen but also a commitment to the company’s core values and culture, fostering a safe, professional, and inspiring environment for both guests and team members. Hilton supports its Beverage Director with an extensive range of benefits including exceptional travel discounts, employee stock purchase incentives, paid parental leave, mental health support, and comprehensive health and welfare plans, all aimed at promoting well-being and career longevity.