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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Dream Nashville is a vibrant and upscale hospitality establishment located in the heart of Nashville, known for its dynamic nightlife and innovative food and beverage offerings. This hotel and nightlife venue prides itself on delivering exceptional experiences that blend the rich musical heritage of Nashville with a modern and luxurious atmosphere. Dream Nashville operates a variety of nightlife venues including bars and entertainment spaces that attract both locals and tourists seeking a unique and high-energy environment. The establishment emphasizes customer satisfaction, quality service, and excellence in every aspect of its operations. The team at Dream Nashville is driven by a... Show More
Job Requirements
- Must be able to work late nights and weekends
- flexible schedule to accommodate business levels
- must sustain composure and remain calm under pressure
- physically able to perform tasks such as lifting, pushing, pulling, bending, kneeling, mobility, and continuous standing
- must be able to drive as necessary
- must secure state required TABC License
- must be service oriented with an obsession for detail
- must be a team player with a lead-from-the-front mindset
- must have excellent customer service skills
- must have effective communication abilities
- ability to exercise confidentiality and discretion
- able to multi-task
- must maintain a friendly, cheerful, and courteous demeanor at all times
Job Qualifications
- Solid understanding of the nightlife business and Nashville music scene
- minimum of five years of restaurant and bar management experience
- demonstrated ability to run shifts independently
- experience creating and implementing new concepts in hospitality
- strong composure and positive attitude
- energetic, outgoing, and possessing unimpeachable character
- excellent customer service skills with attention to detail
- proven leadership and team motivation abilities
- ability to multi-task in a fast-paced environment
- excellent interpersonal and organizational skills
- proficiency with computer data input and hotel management systems
- creative thinker with business growth expertise
- working knowledge of Microsoft Office and hospitality management software, MICROS preferred
- ability to read, write, and understand English
- ability to maintain confidentiality and discretion
- ability to obtain state-required TABC License
Job Duties
- Directs and assists in the development of competitive promotional plans to increase business levels and sales
- provides customer intelligence for market and economic trend evaluation
- maintains a strong presence on venue floors during peak times
- monitors and manages beverage inventory levels and costs
- places orders within cost control procedures
- maintains relationships with vendors and suppliers
- manages beverage programming across all nightlife venues
- coordinates key stakeholders including bartenders, service staff, marketing, talent, A/V, security, and operations
- monitors month-end financial reports and provides feedback to executive committee and ownership
- works closely with hotel F&B director
- reinforces a customer service mentality among staff
- promptly and respectfully resolves guest requests and concerns
- interviews and hires bar team to maintain proper staffing
- ensures operational systems and procedures are effective and consistently applied
- oversees seamless day-to-day operations
- manages and develops managerial and professional staff
- ensures accurate and timely payroll processing
- maintains good customer relations and knowledge of local events
- manages cash transaction procedures and personal bank responsibilities
- maintains a friendly and courteous demeanor
- implements emergency procedures and security training
- performs additional duties as assigned
- manages human resources functions including hiring, training, coaching, performance reviews, and disciplinary actions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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