Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Life insurance
Job Description
Tepper Sports & Entertainment is a prominent leader in the sports and live entertainment industry, specializing in venue management and event operations across multiple properties. This dynamic company operates major stadiums and entertainment facilities, delivering world-class sporting events, concerts, community gatherings, and private functions. With a commitment to excellence, Tepper Sports & Entertainment focuses on creating memorable experiences for guests while optimizing operational efficiency and revenue generation throughout its diverse portfolio. The company's dedication to innovation and customer service has firmly established its reputation as a top-tier venue operator, attracting high-profile clients and events that enhance the cultural and entertainment landscape of the region.
The Director of Live Events and Venue Programming at Tepper Sports & Entertainment assumes a vital leadership role within the Venue Operations department, specifically under Event Operations and Management. This full-time, exempt position reports directly to the Vice President of Venue Operations, playing a strategic role in overseeing all aspects of live and private event programming. The director is charged with setting and executing the booking strategies that govern all live, private, internal, sponsorship, and community events across Tepper Sports & Entertainment properties, ensuring that venue spaces are utilized optimally in line with organizational objectives.
This role entails maintaining a comprehensive master venue calendar to effectively balance various event types while minimizing conflicts and maximizing revenue opportunities. The director manages contract negotiations with promoters and clients, coordinates complex bidding processes for high-profile events, and fosters cooperation among sales, event services, operations, and marketing teams to deliver seamless event execution. The position also involves keen oversight of stadium conversions and labor operations, working closely with internal teams to maintain operational readiness, timely turnarounds between events, and cost controls aligned with budgetary expectations.
Beyond operational management, the Director of Live Events and Venue Programming focuses on market trend analysis and proactive event acquisition strategies that contribute to growing the venue's market presence and business portfolio. Ensuring compliance with safety and regulatory standards, such as securing necessary permits with the City of Charlotte and the Charlotte Fire Department, is a critical element of this role. The director leads thorough pre-event and post-event evaluations aimed at performance improvements and capturing best practices.
Additionally, the director supervises the Live Events and Venue Sales teams and the Labor & Conversions Manager, reinforcing a culture of collaboration and operational excellence. The position requires a strategic mindset to oversee annual budget development and financial management for live and private events, including event settlements and real-time financial reporting to executive leadership. Building and nurturing strong relationships with promoters, corporate clients, and key partners earns repeat business and promotes long-term partnerships. Moreover, the role involves innovating new event concepts and identifying additional revenue streams that enhance the community impact and business growth of Tepper Sports & Entertainment.
In sum, the Director of Live Events and Venue Programming serves as a cornerstone in the company’s mission to present premium live entertainment experiences while driving operational success and financial performance. This position demands a highly organized, detail-oriented leader who thrives under pressure, communicates effectively across departments, and passionately champions exceptional customer service throughout the event lifecycle. Flexibility to work evenings, weekends, and holidays as required by event schedules is essential along with the capability to lift up to 50 pounds and operate in outdoor environments often subject to inclement weather. Tepper Sports & Entertainment is dedicated to equal employment opportunities and encourages a diverse and inclusive workplace culture.
The Director of Live Events and Venue Programming at Tepper Sports & Entertainment assumes a vital leadership role within the Venue Operations department, specifically under Event Operations and Management. This full-time, exempt position reports directly to the Vice President of Venue Operations, playing a strategic role in overseeing all aspects of live and private event programming. The director is charged with setting and executing the booking strategies that govern all live, private, internal, sponsorship, and community events across Tepper Sports & Entertainment properties, ensuring that venue spaces are utilized optimally in line with organizational objectives.
This role entails maintaining a comprehensive master venue calendar to effectively balance various event types while minimizing conflicts and maximizing revenue opportunities. The director manages contract negotiations with promoters and clients, coordinates complex bidding processes for high-profile events, and fosters cooperation among sales, event services, operations, and marketing teams to deliver seamless event execution. The position also involves keen oversight of stadium conversions and labor operations, working closely with internal teams to maintain operational readiness, timely turnarounds between events, and cost controls aligned with budgetary expectations.
Beyond operational management, the Director of Live Events and Venue Programming focuses on market trend analysis and proactive event acquisition strategies that contribute to growing the venue's market presence and business portfolio. Ensuring compliance with safety and regulatory standards, such as securing necessary permits with the City of Charlotte and the Charlotte Fire Department, is a critical element of this role. The director leads thorough pre-event and post-event evaluations aimed at performance improvements and capturing best practices.
Additionally, the director supervises the Live Events and Venue Sales teams and the Labor & Conversions Manager, reinforcing a culture of collaboration and operational excellence. The position requires a strategic mindset to oversee annual budget development and financial management for live and private events, including event settlements and real-time financial reporting to executive leadership. Building and nurturing strong relationships with promoters, corporate clients, and key partners earns repeat business and promotes long-term partnerships. Moreover, the role involves innovating new event concepts and identifying additional revenue streams that enhance the community impact and business growth of Tepper Sports & Entertainment.
In sum, the Director of Live Events and Venue Programming serves as a cornerstone in the company’s mission to present premium live entertainment experiences while driving operational success and financial performance. This position demands a highly organized, detail-oriented leader who thrives under pressure, communicates effectively across departments, and passionately champions exceptional customer service throughout the event lifecycle. Flexibility to work evenings, weekends, and holidays as required by event schedules is essential along with the capability to lift up to 50 pounds and operate in outdoor environments often subject to inclement weather. Tepper Sports & Entertainment is dedicated to equal employment opportunities and encourages a diverse and inclusive workplace culture.
Job Requirements
- Bachelor’s degree or equivalent preferably in sports and entertainment management or event/facility management
- Minimum 8-10 years of advanced responsibility in stadium, arena or major event coordination/management of large-scale events
- Experience in financial reporting and large event settlements
- Strong management, leadership, and communication skills
- Works well under pressure while maintaining a positive attitude
- Must be a team player, reliable, and dependable
- Must be detail-oriented and able to multi-task while managing time successfully
- Must be flexible to work evenings and/or weekends and all live stadium events, including events held on weekends, nights, and holidays when necessary
- Must have a valid driver’s license
- Must pass pre-employment screens
Job Qualifications
- Bachelor’s degree or equivalent preferably in sports and entertainment management or event/facility management
- Minimum 8-10 years of advanced responsibility in stadium, arena or major event coordination/management of large-scale events
- Experience in financial reporting and large event settlements
- Strong management, leadership, and communication skills
- Works well under pressure while maintaining a positive attitude
- Must be a team player, reliable, and dependable
- Must be detail-oriented and able to multi-task while managing time successfully
- Must be flexible to work evenings and/or weekends and all live stadium events, including events held on weekends, nights, and holidays when necessary
- Must have a valid driver’s license
- Must pass pre-employment screens
Job Duties
- Lead the booking strategy for all live, private, internal, sponsorship, and community events across TSE properties, ensuring optimal utilization of venue spaces and alignment with organizational goals
- Maintain and manage the master venue calendar, balancing internal and external events to minimize conflicts and maximize revenue
- Oversee the booking of private events to ensure private and major events can coexist without compromising guest experience or operational efficiency
- Negotiate and finalize contracts with promoters, clients, and partners, securing favorable terms while ensuring compliance with venue policies and regulations
- Participate in and lead the bid process for high-profile events, preparing proposals, presenting to potential clients, and coordinating cross-departmental input
- Monitor industry trends and develop proactive strategies to attract new events and grow the venue’s market presence
- Provide oversight of Live Events and Venue Sales teams ensuring operational requirements are clearly defined and executed by internal teams
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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