Director, Hotel Housekeeping

Monterey Embassy Suites, located at 1441 Canyon Del Rey Blvd, Seaside, CA 93955, is a distinguished hotel offering full-time employment opportunities in hospitality management. This well-regarded establishment is part of the Atrium Hospitality group, known for creating meaningful experiences via its core philosophy, the Atrium SPIRIT. The SPIRIT stands for Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork, a set of values that define the service culture and environment at the hotel. Guests receive outstanding service supported by a highly motivated and dedicated team working diligently to surpass expectations. The hotel prioritizes internal career advancement, as evidenced by 40% of management roles being filled through promotions from within. This approach ensures a knowledgeable and invested leadership team continuing the legacy of exceptional service and operational excellence.

The room attendant supervisor role at the Monterey Embassy Suites is a full-time position with a compensation range from $70,304 to $85,000 annually. The salary depends on various factors including the candidate's experience, qualifications, skills, and the specific characteristics of the location. Working in this role means becoming part of a vibrant team that believes in going above and beyond for their guests. The supervisor will play a critical role in making sure the housekeeping department runs smoothly, efficiently, and remains within budget. Beyond simply managing cleaning tasks, this position involves leadership, training, and coaching duties to uphold the hotel’s renowned quality standards. You will be responsible for motivating and steering a team to ensure rooms are immaculate and guests enjoy a warm and welcoming experience.

The ideal candidate will be someone with over three years of hotel management experience and a strong background in housekeeping leadership. You will be adept at managing labor costs, identifying savings, and making data-driven decisions to maintain an efficient budget. Strong technical skills, especially familiarity with Microsoft Office and hotel operating systems, are essential to keeping departmental operations organized and detailed. Flexibility and physical stamina are necessary due to the variable nature of shifts and the demanding tasks inherent in housekeeping supervision, like handling heavy linens. This position requires confidence in personnel management, including staffing, performance evaluations, and any needed disciplinary actions, all approached with empathy and fairness.

Working collaboratively with other departments such as laundry and guest services is a key component of the role. The supervisor acts as a liaison ensuring seamless service flow and guest satisfaction. This role supports Atrium Hospitality’s commitment to providing enriching career paths, comprehensive benefits including medical, dental, vision insurance, and investment in employees’ futures through a 401(k) plan with company matching. Additional employee perks include paid time off, vacation programs, wellness resources, tuition reimbursement, and exclusive brand discounts. The company fosters a culture of community involvement, encouraging staff participation in volunteer and community service initiatives, enhancing a sense of purpose and belonging.

Joining the Monterey Embassy Suites as a Room Attendant Supervisor means embedding yourself in an organization that values transparency, talent development, agility, and accountability. The company culture rewards leadership that embraces the Atrium SPIRIT values while driving the guest experience to new heights. Employees like Jennifer highlight a workplace that recognizes contributions with verbal acknowledgments, personalized appreciation, team celebrations, and competitive compensation. Atrium Hospitality is dedicated to equal employment opportunities and fair treatment for all, regardless of race, color, religion, sex, national origin, disability, or veteran status. This role offers the perfect blend of operational responsibility and people leadership for candidates passionate about excellence in hospitality.