Director, Hotel Housekeeping

Sioux Falls Sheraton is a distinguished hotel located at 1211 West Avenue North, Sioux Falls, SD 57104. As part of the prestigious Sheraton brand, the hotel is dedicated to delivering exceptional hospitality experiences to guests with a focus on high service standards, comfort, and modern amenities. The Sheraton brand is globally recognized for its commitment to quality, guest satisfaction, and professional development of its employees. Being a full-service hotel, Sioux Falls Sheraton offers a range of accommodations, meeting facilities, and dining options designed to meet the needs of both leisure and business travelers. It fosters a culture where innovation, respect, and teamwork are paramount to guest experiences and operational excellence.

This job opportunity is a full-time position with a competitive compensation range between $52,092 and $58,604, reflecting the importance of the role and its responsibilities within the hotel's operational team. Compensation varies based on experience, skills, qualifications, and the specific location. The position is embedded deeply in the Atrium Hospitality culture represented by their SPIRIT values: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. These core values guide every aspect of the work environment and the approach to guest service.

The role primarily focuses on supervising and managing the housekeeping department. Responsibilities include budgeting, labor management, cost control, and maintaining high cleanliness standards. The ideal candidate will lead a team that ensures every guest room is spotless and ready for a five-star experience. This role requires someone who can train and coach staff about cleanliness standards and brand expectations while managing departmental staffing, providing performance feedback, and handling disciplinary actions with a compassionate and professional approach.

Success in this role involves collaboration with other departments to guarantee smooth operations, elevating guest satisfaction, and ensuring laundry services are efficient and seamless. Candidates must bring significant experience in hotel management and housekeeping leadership, combined with the flexibility, stamina, and technical skills to thrive in a dynamic hospitality environment.

At Sioux Falls Sheraton, the Atrium Hospitality promise includes career growth opportunities with 40 percent of management hires coming from internal promotions, a 401(k) plan with company match, comprehensive health coverage that includes medical, dental, and vision insurance, and paid time off with exclusive discount programs. Additional employee perks include access to wellness programs, tuition reimbursement, daily pay options, and participation in community service programs that foster a sense of purpose and impact. This comprehensive benefits package and supportive culture make Sioux Falls Sheraton a desirable workplace for professionals seeking to advance their careers in hospitality management while making a meaningful contribution to the community and the guest experience.