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Director, FSQA Americas

Job Overview

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Compensation

Salary
Range $164,500.00 - $193,600.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Stock-based compensation
Retirement Plan
Professional Development

Job Description

Pizza Hut is a globally recognized leader in the quick-service restaurant (QSR) industry, specializing in delivering delicious and high-quality pizza to customers across the US, Latin America, and Canada. As part of Yum! Brands, Pizza Hut is committed to innovation, operational excellence, and upholding the highest standards in food safety and quality assurance. The company has established a strong reputation for its customer-centric approach, leveraging robust supply chain management, cutting-edge technology, and a talented workforce to drive sustained growth in a competitive market.

The role of Director of Food Safety & Quality Assurance (FSQA) Americas at Pizza Hut is a critical leadership position responsible for spearheading the development, execution, and continuous enhancement of the FSQA systems across the Americas region, including the US, Latin America, and Canada. This executive-level role requires a seasoned professional with deep expertise in food safety management systems, regulatory compliance, and quality assurance within multinational food or QSR environments.

This position directs the Food Safety Management System (FSMS) and product quality strategies, ensuring alignment with global priorities and regional execution through the Americas Center of Excellence. The Director collaborates cross-functionally with franchise partners, suppliers, regulatory bodies, and internal teams to create scalable, data-driven FSQA programs that protect the Pizza Hut brand and promote sustainable growth.

Key responsibilities encompass managing supplier quality performance, overseeing audit and compliance frameworks, advancing risk-based decision-making, and fostering a strong food safety culture throughout the supply chain. The Director is also charged with driving innovation and transformation initiatives, leveraging digital tools, advanced analytics, and industry benchmarking to continuously improve FSQA capabilities.

The role demands a strategic leader capable of integrating FSQA requirements with business priorities, ensuring compliance with local regulations, and preparing the organization for crisis management and rapid response. Furthermore, this position provides subject matter expertise to influence stakeholders across multiple business units, lead governance forums, and represent Pizza Hut in external regulatory and industry engagements.

Candidates for this role bring over 10 years of extensive experience in food safety or quality assurance, preferably within a multinational foodservice context. A Bachelor’s degree in Food Science, Microbiology, Public Health, or a related field is required. The role offers a competitive salary range from $164,500 to $193,600 annually, with bonus eligibility and stock-based compensation, reflecting the importance of this leader’s impact on brand safety and operational excellence.

Joining Pizza Hut as the Director of FSQA Americas offers a unique opportunity to influence food safety standards at a global scale, lead a high-performing team, and drive transformational change within a well-established, dynamic organization. Candidates passionate about food safety, innovation, and continuous improvement in supply chain quality will find this role both challenging and rewarding, contributing directly to the company’s mission of delivering exceptional dining experiences worldwide.

Job Requirements

  • Bachelor’s degree required: Food Science, Microbiology, Public Health, or related field
  • 10+ years of experience in Food Safety, Quality Assurance, or related field within a multinational food or QSR environment
  • Deep expertise in Food Safety Management Systems (FSMS), HACCP, GFSI-recognized standards, supplier quality assurance, food regulations, and crisis/incident management
  • Proven ability to lead cross-functional teams, influence stakeholders, and drive continuous improvement initiatives
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Demonstrated success managing audits, regulatory inspections, corrective action programs, and supplier performance improvement initiatives

Job Qualifications

  • Bachelor’s degree in Food Science, Microbiology, Public Health, or related field
  • 10+ years of experience in Food Safety, Quality Assurance, or related field within a multinational food or QSR environment
  • Deep expertise in Food Safety Management Systems (FSMS), HACCP, GFSI-recognized standards, supplier quality assurance, food regulations, and crisis/incident management
  • Proven ability to lead cross-functional teams and influence stakeholders
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Demonstrated success managing audits, regulatory inspections, corrective action programs, and supplier performance improvement initiatives

Job Duties

  • Lead and manage Pizza Hut’s Food Safety Management System including policies, standards, audit requirements, and governance frameworks
  • Own the PH FSQA strategy for the Americas Center of Excellence, translating US and regional priorities into a clear multi-year roadmap
  • Serve as Food Safety Team Lead for Supply Chain Risk Management Strategy
  • Ensure full compliance with local regulatory requirements while proactively anticipating regulatory changes
  • Develop and implement product quality toolbox including product cuttings, quality audits, ingredient specifications and product standards, and product complaints from restaurants
  • Lead supplier quality management including supplier approval, auditing, and performance management, alternate vendor development and cost optimization initiatives
  • Ensure end-to-end supply chain integration of FSQA (procurement, manufacturing, distribution)
  • Drive execution of FSMS across GFM franchise partners ensuring accountability and performance
  • Establish and participate in FSQA governance forums to drive alignment and decision-making
  • Ensure crisis management readiness including scenario planning, simulation, and rapid response capability
  • Define and own FSQA KPIs and performance metrics for assigned region ensuring alignment with global and regional standards
  • Partner with Pizza Hut Data Analysis to develop predictive risk models and real-time monitoring tools
  • Monitor and drive continuous improvement in food safety performance, supplier performance, and product quality metrics
  • Provide regular reporting and insights to regional and global leadership
  • Drive adoption, implementation, and optimization of US FSQA systems and platforms
  • Oversee supplier auditing systems and ensure effective reporting mechanisms
  • Utilize advanced analytics and data insights to identify risks and inform business decisions
  • Act as primary FSQA leader for the US, LAC and Canada influencing regional business units, supply chain, operations, quality, and regulatory affairs
  • Partner with global and regional Centers of Excellence and franchise partners on compliance and continuous improvement
  • Represent company with regulatory authorities and industry bodies
  • Lead cross-functional alignment to embed food safety into all business processes
  • Serve on crisis management teams ensuring rapid and effective response
  • Own FSQA-related financial performance including cost of quality, waste reduction, and supplier efficiency
  • Build and lead a high-performing FSQA organization and drive training for franchise teams, suppliers and internal stakeholders
  • Drive innovation and transformation initiatives to modernize FSQA capabilities
  • Benchmark against industry leaders and implement best practices
  • Embed culture of continuous improvement and operational excellence

Job Criteria

Experience

Expert Level (7+ years)


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