Director Food and Beverage, West Region

FirstService Residential is a leading property management company specializing in providing professional association management services to more than 9,000 residential communities across the United States and Canada. Known for transforming the residential property management landscape, FirstService Residential places a strong emphasis on associate satisfaction, professional growth, and delivering exceptional service to clients and residents alike. The company boasts a workforce of 19,000 associates who benefit from competitive salaries, extensive medical, dental, and retirement benefits, and ample opportunities for career development and training. Recognized as a Great Place to Work, FirstService Residential fosters an inclusive and positive workplace culture that empowers employees to thrive and succeed in their roles.

The Director of Food and Beverage-West Region is a pivotal leadership role within FirstService Residential, offering strategic oversight and operational management for the food and beverage (F&B) programs across multiple managed communities within the western United States. This position is based in one of several regional offices including California, Arizona, Nevada, Texas, or Colorado, with a highly competitive compensation package ranging from $140,000 to $150,000 annually plus a 15% bonus. The Director will partner closely with association boards, community developers, and on-site management teams to ensure exceptional service delivery that enhances resident experiences, drives revenue growth, and elevates operational efficiency.

In this role, the Director will be instrumental in developing and implementing best practices, standard operating procedures (SOPs), and strategic business plans tailored to the unique needs of each community. Responsibilities include managing financial accountability through P&L oversight, increasing food and beverage revenues, fostering a culture of service excellence, and leading talent acquisition and development for F&B teams. The position requires hands-on operational involvement, including onsite support during staffing shortages and active participation in community growth initiatives and sales processes. The Director is expected to bring strong financial acumen, leadership, and communication skills to maintain and improve profitability, brand standards, cost controls, and resident satisfaction scores.

This leadership opportunity requires travel up to 75% of the time, including evenings and weekends based on property events, and demands the ability to work on-site to cover for vacancies or support team needs. The physical requirements include the ability to lift up to 25 pounds, stand or sit for extended periods, and move around office and property settings, including uneven terrain and lengthy walks. The ideal candidate will hold a bachelor’s degree in Food and Beverage Management or a related field and have at least ten years of progressive leadership experience with strong expertise in bar operations, casual and upscale dining, and kitchen procedures.

FirstService Residential prides itself on maintaining high ethical standards, a commitment to safety, and adherence to global service standards. The company embraces diversity and inclusion, ensuring equal employment opportunities regardless of background, and supports candidates requiring reasonable accommodations during the selection process. Join FirstService Residential to advance your career with an industry leader that values professionalism, integrity, and a service-oriented mindset while contributing to the vibrant communities managed across North America.