Director Food and Beverage, West Region

FirstService Residential is a leading property management company specializing in professional association management services across North America. Managing over 9,000 residential communities in the United States and Canada, the company is recognized for transforming the property management landscape with innovative solutions, superior customer service, and a strong commitment to associate satisfaction and growth. This dedication has earned FirstService Residential its Great Place to Work certification, reflecting a positive and inclusive workplace culture. The company employs approximately 19,000 associates who benefit from competitive salaries, comprehensive medical, dental and retirement benefits, as well as continuous career training and professional development support.

The Director of Food and Beverage-West Region at FirstService Residential provides strategic leadership and operational oversight for all food and beverage (F&B) programs across the managed communities in the western region of the United States, including California, Arizona, Nevada, Texas, and Colorado. This vital leadership role collaborates closely with association boards, developers, and on-site management teams with an aim to enhance resident experience, improve operational efficiency, drive revenue growth and profitability, and ensure accountability for financial performance across all food and beverage operations. The director develops and implements best practices and standard operating procedures to maintain consistent, high-quality service standards. They also lead talent acquisition and development for F&B teams, offer hands-on operational support, and actively participate in budgeting, financial reporting, and profitability analysis.

This position reports a competitive salary range of $140,000 to $150,000 annually, with an additional 15% bonus incentive. Candidates are expected to be highly experienced leaders with strong financial acumen, excellent communication skills, and the ability to work onsite as needed to support operations. The role demands extensive travel, approximately 75% of the time, including some evenings and weekends to attend property events and ensure adherence to service standards. The Director will have matrix responsibilities for community F&B leadership alongside community general managers and association boards.

This role requires a bachelor's degree in Food and Beverage Management or a related field and at least 10 years of progressive leadership experience in F&B operations. The ideal candidate will have a deep understanding of bar operations, casual and upscale dining, kitchen procedures, and financial management of operations including budgeting and profit and loss oversight. Strong skills in service excellence, team leadership, employee training, and problem resolution are essential to succeed in this role.

FirstService Residential offers a comprehensive benefits package including medical, dental, vision plans, 401(k) matching, paid time off, tuition reimbursement, legal services, pet insurance, and various wellness programs. Associates who work 30 or more hours per week qualify for full benefits coverage, while those working 20 or more hours qualify for dental and vision coverage. The company emphasizes safety, inclusivity, and equal opportunity employment practices.

Joining FirstService Residential as the Director of Food and Beverage-West Region means becoming part of an organization dedicated to exceptional service delivery and continuous improvement in property management. Candidates are encouraged to apply if they bring a results-oriented mindset, financial expertise, leadership capability, and a passion for elevating food and beverage experiences in residential communities.