Director Food and Beverage

Callaway Resort & Gardens is a renowned 2,500-acre resort destination located in the picturesque and historic Pine Mountain, Georgia. This iconic establishment offers a diverse range of lodging options, exquisite garden attractions, seasonal events, 36 holes of golf, fishing spots, biking trails, and private residences. The resort embodies the vision of its founder, Cason J. Callaway, and has stood as a symbol of excellence and hospitality for over 75 years. Callaway Resort & Gardens is part of Herschend Enterprises, the largest family-owned themed attraction corporation in the United States, which has dedicated more than seven decades to bringing families closer together through memorable experiences. Herschend Enterprises operates with a clear mission to create memorable moments that guests will cherish, and this commitment is deeply ingrained in the culture of Callaway Resort & Gardens.

As an equal opportunity employer, Callaway Resort & Gardens fosters an inclusive environment where every host, guest, and team member feels welcome, valued, and respected. The resort's commitment to diversity and equality aligns with its mission to provide outstanding guest services while promoting an environment of mutual respect and kindness. Guests and partners alike experience a welcoming culture that values their contributions and strives to exceed expectations in every interaction.

The role of Food and Beverage Director at Callaway Resort & Gardens is a senior leadership position responsible for overseeing all aspects of the food and beverage operations across the resort. This position involves strategic development and implementation of plans to meet business goals while enhancing the overall guest dining experience. The Food and Beverage Director manages the day-to-day functioning of the department, including budgeting, forecasting, inventory control, and staffing. They lead a talented and diverse team comprising chefs, cooks, servers, and bartenders, guiding their development and ensuring high standards of service are maintained at all times.

In this role, the director fosters strong relationships with local suppliers to procure the highest quality ingredients and products. They collaborate closely with other departments such as sales and marketing to coordinate offerings for events, seasonal promotions, and special occasions. Compliance with health and safety regulations and internal policies is paramount to maintaining operational integrity and guest safety.

The Food and Beverage Director is expected to remain current with industry trends, incorporating innovative ideas and concepts into the resort's food and beverage offerings. They develop and enforce standard operating procedures to ensure consistency and quality throughout the department. Managing guest feedback is also a vital part of the position to continuously improve service offerings and guest satisfaction.

Additionally, this role includes managing internal communications to ensure the entire resort team is informed and prepared for all events, programming, and daily interactions with guests. The director leads by example, fostering a collaborative and mission-driven culture aligned with Callaway Resort & Gardens' values and their commitment to delivering exceptional hospitality experiences. This leadership role also involves overseeing departmental marketing budgets to maximize return on investment and achieve revenue objectives. Acting as the department and property duty manager as scheduled, the Food and Beverage Director plays a critical role in the overall operational success of the resort.

This position requires a minimum of seven years of experience in food and beverage management, including at least five years in a leadership capacity, and a bachelor's degree in hospitality management or a related field. The ideal candidate demonstrates strong leadership skills, excellent interpersonal and organizational abilities, comprehensive knowledge of food and beverage trends, and a passion for delivering outstanding guest experiences. The position demands flexibility to work varied hours, including nights, weekends, and holidays. Callaway Resort & Gardens values individuals who are friendly, disciplined, adaptable, and committed to continuous improvement while embodying the principles of respect, kindness, and teamwork.

Joining Callaway Resort & Gardens means becoming part of a historic and vibrant destination with a commitment to excellence and family-centered values. The Food and Beverage Director will have the opportunity to make a significant impact on the guest experience while driving operational success and growth within one of the South’s premier resort destinations.