Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Travel Discounts
Employee assistance program
Flexible Paid Time Off
Company 401k plan
Employee stock purchase plan
Career advancement opportunities
Job Description
Hilton Grand Vacations is a leader in the hospitality industry, offering premium vacation experiences through its extensive portfolio of timeshare resorts across the United States and internationally. Known for its commitment to quality and memorable guest experiences, Hilton Grand Vacations operates with a strong dedication to service excellence and continuous growth. As part of the Hilton family, the company embraces a culture of opportunity, diversity, and advancement, providing employees with the tools and environment necessary for career development in the vibrant hospitality sector.
The Director of Food and Beverage role at Hilton Grand Vacations on the Boulevard represents a senior leadership position within the hospitality domain, particularly focused on elevating food and beverage services to meet and exceed owner and guest expectations. This full-time leadership role involves extensive oversight and strategic direction of the Food and Beverage (F&B) department to ensure alignment with Hilton Grand Vacations' high standards and operational goals. The Director will guide the F&B leadership team by fostering effective training, robust supervision, and outstanding delivery of food and beverage services, emphasizing both the quality of service and the overall guest experience.
This position is pivotal in driving productivity and operational efficiency through strategic planning, financial management, and hands-on participation in daily F&B activities. The Director of Food and Beverage works closely with general management to develop budgets, manage expenses, and forecast revenues while ensuring compliance with sanitation, safety, and food quality policies. Beyond operational management, the role also involves creating innovative menus and marketing strategies aimed at increasing revenue and enhancing the resort's dining appeal. The ideal candidate will be a seasoned professional with a strong background in hospitality management, a passion for exceptional guest service, and the ability to inspire and lead teams in a fast-paced, dynamic environment.
Hilton Grand Vacations offers a compelling benefits package that includes comprehensive health care starting on day one, a Travel Discounts Program, Employee Assistance Program, and a Flexible PTO plan for managers. Additional benefits include a 401(k) program with company match contributions and an exclusive employee stock purchase program, all designed to support the well-being and financial security of their employees. The company values work-life balance and fosters a family-friendly culture, making this an exceptional opportunity for career-minded individuals eager to thrive in the hospitality industry.
The Director of Food and Beverage role at Hilton Grand Vacations on the Boulevard represents a senior leadership position within the hospitality domain, particularly focused on elevating food and beverage services to meet and exceed owner and guest expectations. This full-time leadership role involves extensive oversight and strategic direction of the Food and Beverage (F&B) department to ensure alignment with Hilton Grand Vacations' high standards and operational goals. The Director will guide the F&B leadership team by fostering effective training, robust supervision, and outstanding delivery of food and beverage services, emphasizing both the quality of service and the overall guest experience.
This position is pivotal in driving productivity and operational efficiency through strategic planning, financial management, and hands-on participation in daily F&B activities. The Director of Food and Beverage works closely with general management to develop budgets, manage expenses, and forecast revenues while ensuring compliance with sanitation, safety, and food quality policies. Beyond operational management, the role also involves creating innovative menus and marketing strategies aimed at increasing revenue and enhancing the resort's dining appeal. The ideal candidate will be a seasoned professional with a strong background in hospitality management, a passion for exceptional guest service, and the ability to inspire and lead teams in a fast-paced, dynamic environment.
Hilton Grand Vacations offers a compelling benefits package that includes comprehensive health care starting on day one, a Travel Discounts Program, Employee Assistance Program, and a Flexible PTO plan for managers. Additional benefits include a 401(k) program with company match contributions and an exclusive employee stock purchase program, all designed to support the well-being and financial security of their employees. The company values work-life balance and fosters a family-friendly culture, making this an exceptional opportunity for career-minded individuals eager to thrive in the hospitality industry.
Job Requirements
- High school diploma or equivalent experience
- 5+ years of food and beverage or restaurant experience
- 3+ years of management experience
- Servsafe Manager Certification
- Alcohol Awareness Training Certification
Job Qualifications
- High school diploma or equivalent experience
- 5+ years of food and beverage or restaurant experience
- 3+ years of management experience
- Servsafe Manager Certification
- Alcohol Awareness Training Certification
- previous hotel or hospitality food and beverage experience preferred
- experience in operations under a collective bargaining agreement preferred
Job Duties
- Provides coaching and counseling to team members in accordance with company policies
- schedules team members to align with business needs
- ensures all departmental activities comply with policies and procedures and that all team members are trained in food quality, sanitation, safety, departmental and resort policies and guest service standards
- plans and develops procedures to improve operations and establishes work priorities and departmental goals
- supports the general manager with monthly forecasts, year-end financial reports, payroll control, and yearly budget preparation
- monitors expenditures to manage cost of goods sold and operating expenses within budget
- responds to monthly financial variances
- actively participates in daily F&B operations to assist with workload and address guest and owner inquiries
- resolves issues related to guest concerns, inventory, staffing, and unique requests
- assists the general manager in completing capital projects on time and within budget and recommends future retail requirements
- maintains communication and coordination of F&B activities with other departments to ensure productivity standards
- ensures team members complete daily checklists and shift closings accurately
- develops menus and marketing strategies including seasonal menu implementation and revenue initiatives
- stays updated on marketing techniques and emerging trends
- analyzes cost and revenue reports to forecast and make decisions to maximize profit
- handles additional tasks as assigned by leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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