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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $120,000.00 - $140,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development
Job Description
Pyramid Global Hospitality is a premier hospitality management company renowned for its commitment to putting people first. Established with a vision to foster a workplace that supports diversity, growth, development, and wellbeing, Pyramid Global Hospitality stands out as an industry leader in creating an inclusive and supportive environment for its employees. With a workforce spread across more than 230 properties worldwide, the company is dedicated to nurturing meaningful relationships internally as well as delivering exceptional guest experiences. Pyramid Global Hospitality offers comprehensive employee benefits including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and special employee... Show More
Job Requirements
- education level equivalent of college degree preferred
- 3 to 5 years of relevant experience in food and beverage leadership
- ability to manage banquet and catering operations in a full-service hotel
- proficient in hospitality management systems
- strong organizational and multitasking abilities
- excellent communication and leadership skills
- ability to stand for extended periods and actively participate in operations
- possession of TIPS alcohol certification or willingness to obtain
- ability to work in fast-paced, guest-focused urban environment
- union experience preferred but not required
Job Qualifications
- 3 to 5 years of experience as a Director of Food & Beverage in a full-service hotel environment
- proven success managing high-volume banquet and convention catering operations
- experience with Hilton or other major hotel brands preferred
- college degree preferred in Hospitality, Hotel Management, or Business Administration
- highly organized with strong attention to detail
- proficient in Excel, Outlook, OpenTable, Delphi, Oracle POS, and Hilton platforms
- strong verbal and written communication skills
- exceptional leadership and interpersonal abilities
- current TIPS Alcohol Certification or ability to obtain within designated timeframe
Job Duties
- provide leadership and oversight for all food and beverage outlets, banquet operations, and service teams
- drive operational efficiency, presentation, and quality across all venues
- lead and champion Hilton’s service culture through training, auditing, coaching, and accountability
- develop, implement, and maintain procedures, training programs, schedules, policies, and labor standards
- manage all financial aspects including budgeting, forecasting, labor control, purchasing, inventory, and capital planning
- oversee maintenance and lifecycle management of food and beverage equipment and supplies
- evaluate and enhance procedures and develop new concepts, menus, and service initiatives to drive revenue and guest satisfaction
- serve as a senior leader in guest engagement and handle escalated guest concerns professionally
- foster cross-department collaboration for seamless service delivery
- lead high-volume banquet and convention operations
- supervise and mentor the Executive Chef to ensure quality, consistency, and innovation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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