Pyramid Global Hospitality logo

Director, Food & Beverage

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $120,000.00 - $140,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development

Job Description

Pyramid Global Hospitality is a premier hospitality management company renowned for its commitment to putting people first. Established with a vision to foster a workplace that supports diversity, growth, development, and wellbeing, Pyramid Global Hospitality stands out as an industry leader in creating an inclusive and supportive environment for its employees. With a workforce spread across more than 230 properties worldwide, the company is dedicated to nurturing meaningful relationships internally as well as delivering exceptional guest experiences. Pyramid Global Hospitality offers comprehensive employee benefits including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and special employee rates at hotel properties. The company also prioritizes ongoing training and development to empower its employees with the skills and knowledge necessary to advance in their hospitality careers.

At the Hilton Philadelphia at Penn’s Landing, a unique full-service hotel situated directly on the Delaware River Waterfront in downtown Philadelphia, Pyramid Global Hospitality delivers an exceptional hospitality experience. The hotel boasts 350 well-appointed guest rooms featuring modern amenities like 32-inch LCD televisions, plug-n-play internet consoles, dark wood furnishings, leather lounge chairs, contemporary lighting, and stunning city or river views. With 24,000 square feet of versatile meeting space, the hotel caters to a diverse clientele including group, corporate, convention, and leisure travelers.

The role of Director of Food & Beverage at Hilton Philadelphia at Penn’s Landing is a strategic leadership position tasked with managing all food and beverage operations across the hotel’s restaurants, lounges, bars, banquet and catering services, and other outlets. This position requires a dynamic, hands-on leader capable of overseeing multiple high-volume outlets within an urban hospitality environment. Reporting directly to the Assistant General Manager, the Director of Food & Beverage collaborates with Hilton corporate leadership and property ownership to ensure that operations not only meet but exceed brand standards and guest expectations.

Key responsibilities include providing leadership and operational oversight to all F&B venues, driving efficiency and high presentation standards, championing Hilton’s service culture through comprehensive training and accountability measures, and managing the department’s financial performance from budgeting to capital planning. The Director is also responsible for maintaining equipment and supply lifecycle management, spearheading improvements in menu concepts and service initiatives to increase revenue and guest satisfaction, and serving as a senior leader for guest engagement and issue resolution. An important aspect of the role is to lead high-profile banquet and convention catering operations while mentoring and supervising culinary staff, ensuring that food quality and cost control are meticulously managed.

Ideal candidates will have 3 to 5 years of relevant experience as a Director of Food & Beverage within a full-service hotel environment, with demonstrated success managing dynamic catering operations and banquet services. Experience with Hilton or comparable major hotel brands is strongly preferred, alongside expertise in budgeting, forecasting, labor management, and capital expenditures. Candidates should also possess excellent organizational, leadership, and communication skills, be proficient with hospitality management systems and software, and hold or be able to obtain TIPS Alcohol Certification. This role offers a competitive salary range of $120,000 to $140,000, reflecting the candidate’s skills, experience, certifications, and location-based considerations. Pyramid Global Hospitality is an equal opportunity employer, committed to fostering an inclusive and diverse workplace culture.

Job Requirements

  • education level equivalent of college degree preferred
  • 3 to 5 years of relevant experience in food and beverage leadership
  • ability to manage banquet and catering operations in a full-service hotel
  • proficient in hospitality management systems
  • strong organizational and multitasking abilities
  • excellent communication and leadership skills
  • ability to stand for extended periods and actively participate in operations
  • possession of TIPS alcohol certification or willingness to obtain
  • ability to work in fast-paced, guest-focused urban environment
  • union experience preferred but not required

Job Qualifications

  • 3 to 5 years of experience as a Director of Food & Beverage in a full-service hotel environment
  • proven success managing high-volume banquet and convention catering operations
  • experience with Hilton or other major hotel brands preferred
  • college degree preferred in Hospitality, Hotel Management, or Business Administration
  • highly organized with strong attention to detail
  • proficient in Excel, Outlook, OpenTable, Delphi, Oracle POS, and Hilton platforms
  • strong verbal and written communication skills
  • exceptional leadership and interpersonal abilities
  • current TIPS Alcohol Certification or ability to obtain within designated timeframe

Job Duties

  • provide leadership and oversight for all food and beverage outlets, banquet operations, and service teams
  • drive operational efficiency, presentation, and quality across all venues
  • lead and champion Hilton’s service culture through training, auditing, coaching, and accountability
  • develop, implement, and maintain procedures, training programs, schedules, policies, and labor standards
  • manage all financial aspects including budgeting, forecasting, labor control, purchasing, inventory, and capital planning
  • oversee maintenance and lifecycle management of food and beverage equipment and supplies
  • evaluate and enhance procedures and develop new concepts, menus, and service initiatives to drive revenue and guest satisfaction
  • serve as a senior leader in guest engagement and handle escalated guest concerns professionally
  • foster cross-department collaboration for seamless service delivery
  • lead high-volume banquet and convention operations
  • supervise and mentor the Executive Chef to ensure quality, consistency, and innovation

Job Criteria

Experience

Mid Level (3-7 years)


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