Director Food & Beverage

Saint Kate - The Arts Hotel is a distinguished luxury hotel located in Milwaukee's vibrant Theater District, known for its artistic flair and creative atmosphere. As part of Marcus Hotels & Resorts, a division of The Marcus Corporation with a proud 60-year history of operational excellence, Saint Kate offers guests a modern and unique hospitality experience inspired by music, painting, sculpture, and design. The hotel caters to a diverse clientele including theater enthusiasts, food connoisseurs, and entertainment seekers, positioning itself as a cultural hub in the city. Marcus Hotels & Resorts is committed to creating extraordinary experiences for both guests and associates, emphasizing exceptional service and operational standards across its portfolio of 16 properties in the United States. This emphasis on quality and innovation underpins Saint Kate’s reputation as one of Milwaukee’s most esteemed hotels.

The role of Director of Food and Beverage at Saint Kate is a strategic and leadership-focused position responsible for overseeing all food and beverage operations and culinary outlets within the hotel. Serving as a key member of the Executive Committee, the Director of Food and Beverage plays a critical role in driving the hotel’s strategic food and beverage programs, enhancing profitability, and ensuring operational efficiency. The individual in this role is expected to maintain a visible presence throughout the hotel to support and engage both guests and associates, thereby fostering a positive, dynamic environment that encourages teamwork, innovation, and high performance.

With a strong focus on guest satisfaction and food quality, the Director leads initiatives to improve service standards while aligning closely with other hotel departments to ensure cohesive operational success. Financial oversight is a significant responsibility in this role, encompassing labor management, expense control, budget adherence, and identifying opportunities for cost savings and revenue growth. The Director is also tasked with strategic planning, including participation in weekly forecasting and scheduling alongside annual budget preparation. Additionally, the role involves monitoring market trends, managing vendor and customer relationships, ensuring compliance with safety and sanitation regulations, and supporting associate development through retention efforts and career growth programs. This multifaceted leadership role requires a seasoned professional with a proven track record in high-volume hotel or food service environments, a strategic mindset, and the ability to deliver exceptional results through team motivation and innovative program development. Saint Kate offers a collaborative and enriching work culture where culinary excellence is celebrated and employees are encouraged to thrive and grow in their careers.