Director, Control Room Operations - Spectacor

Xfinity Mobile Arena, located in Philadelphia, Pennsylvania, is one of the busiest and most iconic arenas in the world. Since opening its doors in 1996, the arena has become the centerpiece of sports and entertainment in the greater Philadelphia region. It is home to renowned professional teams such as the Philadelphia Flyers (NHL) and Philadelphia 76ers (NBA), as well as collegiate athletics like Villanova University basketball and other popular events including Philadelphia Wings lacrosse, family shows, and major concerts. The 21,000-seat venue is a showcase of innovation and excellence, recognized nationally for delivering a world-class live event experience through cutting-edge technology and exceptional venue management. The arena plays a vital role in the cultural and economic life of Philadelphia, attracting millions of visitors annually through a variety of high-energy sports and entertainment events.

The role of Director of Control Room Operations at Xfinity Mobile Arena is a high-impact leadership position entrusted with overseeing the entire spectrum of live event production and control room activities. This role requires extensive expertise in control room operations, crewing, and show execution for a diverse lineup of events held at the arena. The director will lead the production workflows that support major events including NHL and NBA games, live entertainment, and special one-off marquee productions. Key responsibilities include managing video switching, replay systems, graphics, audio, lighting, and communications to ensure flawless execution that captivates fans and meets the highest standards of technical precision. This position demands a strategic thinker with strong creative instincts who can thrive under the pressure of live, fast-paced environments while maintaining exceptional collaboration among varied departments and external partners.

In addition to technical leadership, the Director of Control Room Operations will direct staffing, vendor partnerships, and budget management in alignment with organizational goals. This role is also responsible for driving continuous improvement through post-event reviews and innovation in workflows, technology, and creative content. The ideal candidate will have demonstrated success directing large-scale sporting and entertainment productions, possess strong command of industry-standard control room systems like EVS Game Editor, Ross XPression, and Kiva media control, and exhibit a leadership style that fosters clear communication and accountability. This is a full-time leadership role that requires flexibility to work nights, weekends, holidays, and extended event hours, reflecting the demanding nature of live event execution. Working collaboratively with teams from marketing, engineering, game presentation, and partnerships, this role ensures the alignment of event presentation with the brand and sponsor objectives, making every event not just a spectacle, but a memorable fan experience.

Comcast, the parent company, is committed to creating an inclusive workplace and values diversity. Candidates with a bachelor's degree or equivalent experience, along with 10 plus years of relevant live event production and control room leadership are encouraged to apply. The company offers competitive compensation including base pay, commissions or bonuses depending on the position, and a comprehensive benefits package. The Director of Control Room Operations role at Xfinity Mobile Arena presents a unique opportunity for a seasoned professional to be at the forefront of live event innovation within a landmark venue that shapes Philadelphia's vibrant sports and entertainment landscape.