Director, Concessions

Job Overview

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Compensation

Salary
Range $72,000.00 - $82,000.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Career advancement potential

Job Description

The Fresno Grizzlies are a prominent and dynamic sports organization operating a Single-A baseball team in Fresno, California. As part of the DBH portfolio, a leading multi-unit operator known for its excellence in food and beverage and venue management, the Fresno Grizzlies offer a unique and vibrant environment for professional growth within the sports and entertainment industry. DBH is renowned for its commitment to operational excellence, innovation, and outstanding fan experiences across various clubs it operates. By joining the Fresno Grizzlies and DBH, individuals become part of a forward-thinking organization that values leadership development and hands-on experience in a fast-paced, fan-focused environment.

The Director, Concessions role at the Fresno Grizzlies is a hands-on leadership position that offers an exciting opportunity for professionals passionate about food and beverage operations within a high-volume sports venue. This role is pivotal in supporting the day-to-day concessions execution while actively contributing to team development and enhancing the overall fan experience. Although the position carries a Director title, it is designed as a high-impact developmental role, providing the right candidate with extensive exposure to the operational and business aspects of concessions management. The individual will collaborate closely with club leadership to optimize staffing, ensure quality standards for food and safety, and maintain an efficient service flow during games and events.

This role goes beyond the typical operational responsibilities, offering the chance to develop crucial leadership and management skills that prepare the individual for future senior roles within DBH’s food and beverage portfolio. The Director, Concessions will gain valuable experience in key business functions such as labor management, cost control, revenue optimization, and promotional execution. This position strongly emphasizes hands-on leadership, requiring the individual to be visible and actively engaged during events, ready to troubleshoot and solve challenges in real time to maintain guest satisfaction and operational excellence.

Further, DBH is committed to building a strong pipeline of food and beverage leaders. The Director, Concessions will develop a comprehensive understanding of running concessions operations in a high-volume sports environment while building leadership capabilities in coaching, team development, and operational execution. The role is ideally suited for candidates eager to commit to relocating to Fresno, CA, and motivated to pursue a long-term career path within a multi-unit organization seeking future leadership advancements.

In summary, the Director, Concessions at the Fresno Grizzlies is a unique opportunity to contribute to a vibrant team dedicated to making every fan experience exceptional while preparing yourself for a prosperous career in food and beverage leadership within a growing sports entertainment company.

Job Requirements

  • Must be willing to relocate to Fresno CA
  • 3-6 plus years of experience in food and beverage hospitality or venue operations
  • Prior supervisory or management experience required
  • Experience in high-volume environments such as sports entertainment hospitality or similar preferred
  • Strong attention to detail with a focus on execution and guest experience
  • Excellent communication skills and a hands-on team-first leadership style
  • Desire to grow into a senior leadership role within a multi-unit organization
  • Willingness to relocate in the future for advancement opportunities

Job Qualifications

  • Must be willing to relocate to Fresno CA
  • 3-6 plus years of experience in food and beverage hospitality or venue operations
  • Prior supervisory or management experience required
  • Experience in high-volume environments such as sports entertainment hospitality or similar preferred
  • Strong attention to detail with a focus on execution and guest experience
  • Excellent communication skills and a hands-on team-first leadership style
  • Desire to grow into a senior leadership role within a multi-unit organization
  • Willingness to relocate in the future for advancement opportunities

Job Duties

  • Support and execute all aspects of concessions operations during games and events including staffing setup service and breakdown
  • Act as a visible hands-on leader during events to ensure smooth efficient operations
  • Troubleshoot operational challenges in real time to maintain service standards and guest satisfaction
  • Partner with club leadership to support overall concessions performance including staffing plans inventory and service execution
  • Assist in maintaining high standards for food quality cleanliness safety and presentation
  • Help identify operational gaps and implement solutions to improve efficiency and consistency
  • Assist in recruiting onboarding and training concessions staff and supervisors
  • Provide day-to-day coaching and feedback to part-time and full-time team members
  • Support the development of strong frontline leadership within the concessions operation
  • Gain experience in key business functions including labor management cost control and revenue optimization
  • Assist in tracking performance and identifying opportunities for growth and improvement
  • Support implementation of promotions menu updates and operational initiatives
  • Develop a comprehensive understanding of concessions operations within a high-volume sports environment
  • Build leadership and management capabilities through hands-on experience
  • Gain exposure to DBH standards and operational expectations
  • Be considered for future Director F and B or equivalent leadership roles within the DBH portfolio as positions become available

Job Criteria

Experience

Mid Level (3-7 years)


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