Director

Chick-fil-A Kissimmee is a franchise of the nationally acclaimed Chick-fil-A, known as the No. 1 rated customer service business in the fast food industry. This restaurant is part of a larger network recognized for its commitment to quality, exceptional customer service, and a positive community impact. Chick-fil-A is renowned not only for its crave-able food but also for fostering an environment where team members can grow personally and professionally while working in a supportive and family-like atmosphere. The company culture emphasizes values like honesty, hard work, and service to others. Working at Chick-fil-A Kissimmee offers more than just a job; it provides a gateway to valuable business and life experiences, all in a friendly and nurturing setting. The operational philosophy includes a focus on innovation and maintaining the highest standards of cleanliness, food safety, and customer satisfaction. Employees benefit from scholarship opportunities, health insurance options, flexible hours, and a commitment to work-life balance by remaining closed on Sundays, guaranteeing a day off for all team members.

The Director of Hospitality, Drive-Thru, Front of House at Chick-fil-A Kissimmee plays a pivotal role in sustaining the brand’s excellence in speed of service, quality assurance, team leadership, and operational effectiveness. This leadership position entails coaching and developing team leaders and members, ensuring every aspect of food preparation and customer interaction meets or exceeds company standards. The director is charged with maintaining a clean, organized, and safe work environment while implementing inventory management and production efficiency strategies to optimize restaurant operations. Working a minimum of 40 hours per week, the director engages in routine planning and communication, collaborates with fellow directors to maintain unified goals, and fosters a strong team culture based on accountability and shared responsibilities. This position demands a growth mindset, practical leadership skills, and the ability to nurture relationships. The director ensures alignment with the company vision through hiring, training, and daily operations. Offering a competitive pay structure, leadership development, and numerous employee benefits, this role is ideal for a motivated and experienced professional seeking to make a significant impact within a thriving business dedicated to community and customer care.