Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities

Job Description

Luby's Culinary Services is a well-established leader in the food service industry, known for its commitment to quality and operational excellence. As a division of Luby's, Inc., this company specializes in providing contract food services with a focus on delivering exceptional culinary experiences to various clients, including hospitals and other institutional settings. With decades of experience, Luby's Culinary Services prides itself on upholding high standards in food quality, customer satisfaction, and operational efficiency across all its locations. This dedication to excellence has positioned Luby's Culinary Services as a trusted partner for clients who expect not only great food but also reliable, professional service in the food service industry.

The Director role at Luby's Culinary Services is a pivotal leadership position responsible for overseeing the day-to-day operations of a specific location. This role requires a dynamic and experienced professional who can manage revenue, expenses, and profitability while ensuring that every aspect of operations complies with company standards. The Director acts as the face of the location, building and maintaining strong relationships with colleagues, clients, and customers to foster a positive and productive environment. The position demands expertise in financial management, customer service excellence, team leadership, and operational oversight.

The Director will lead a diverse team, providing coaching, development, and guidance to ensure staff members perform at their best. They are expected to be role models for the company's core values and to create a positive workplace culture using servant leadership principles. Additionally, this leadership role involves proactive problem-solving, especially related to customer and client service challenges, with the goal of achieving 100% satisfaction. Directors must also ensure that food quality and quantity consistently meet established standards and specifications.

This employment opportunity emphasizes the importance of financial acumen, with a need for the Director to understand profit and loss statements and the financial impacts of operational decisions. The successful candidate will have proven experience in contract food service management, especially within hospital food service and nutrition operations, and must demonstrate strong communication skills, analytical abilities, and planning expertise.

Candidates are expected to meet certain requirements including a minimum educational qualification of an Associates Degree, a positive and professional attitude, and the ability to lead with confidence and compassion. Essential practical aspects of the role include the necessity for reliable transportation and a valid driver's license, as well as the ability to work independently without constant supervision. Compliance with U.S. work eligibility and age requirements are also mandatory.

Luby's Culinary Services values diversity and inclusivity, welcoming applicants with disabilities and providing reasonable accommodations to ensure equal employment opportunities without hardship. This role offers a unique chance to be part of a respected and growing organization where culinary expertise and exceptional leadership combine to create memorable food service experiences.

Job Requirements

  • Positive and professional attitude
  • Associates degree
  • Minimum 5 years of contract food service management experience
  • Knowledge of hospital food service and nutrition operations
  • Excellent financial, budgetary, and accounting skills
  • Experience in client relationship management
  • Effective communication skills
  • Good analytical and planning skills
  • Must meet U.S work eligibility requirements
  • Must be at least 21 years of age
  • Must have independent, reliable transportation and a valid driver’s license
  • Ability to teach, train, manage and lead a team
  • Working knowledge of restaurant operations financials including P&L and management compensation

Job Qualifications

  • Associates degree
  • Minimum 5 years of successful contract food service management experience
  • Knowledge of hospital food service and nutrition operations
  • Excellent financial, budgetary, and accounting skills
  • Experienced in client relationship management
  • Effective communication skills at all levels
  • Good analytical and planning skills
  • Ability to teach, train, manage, and lead a team
  • Working knowledge of financial operations including P&L and cost impact on profitability

Job Duties

  • Ensure operational excellence by resolving daily issues promptly without supervision
  • Act as a role model for core values and challenge others to uphold them
  • Develop staff and provide constructive feedback
  • Take personal responsibility for resolving customer or client service problems to achieve 100% satisfaction
  • Exemplify the mission to increase culinary expertise to earn trust and exceed stakeholder expectations
  • Ensure quality and quantity meet established standards and specifications
  • Create a positive work environment using servant leadership principles
  • Keep clients consistently informed of any changes, issues, and challenges
  • Maintain working knowledge of financial aspects including P&L, cost effects on profitability, sales, and management compensation

Job Criteria

Experience

Expert Level (7+ years)


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